Nicole LaRue
Carthage,NY
Summary
To obtain a position as an Independent Sales Contractor in the Funeral/Cremation Industry. A highly motivated, self-starter with strong interpersonal and communication skills. A professional with a balanced knowledge in fields of both business as well as science, especially in the Mortuary Science Field. A listener, proven to be effective in working at the community at a high level with developed skills in human services and crisis intervention. Authorized to work in the US for any employer. Devoted Funeral Director with extensive experience in the industry and talent for consoling bereaved families. Patiently counsels families, as well as clients helping them explore pre-need future funeral options and setting up trust accounts. Organized Licensed Funeral Director with over 20 years of assisting families with full-service funeral arrangements. Skilled at promoting professionalism and managing all pre need sales.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Funeral Director -Pre-Need Specialist
Lundy Funeral Home & Cremation Service, Inc
Carthage, NY
06.2005 - Current
- Consulting with families during time of crisis regarding final arrangements, building trust and rapport; guiding them through difficult process of grief; securing legal paperwork such as death certificates and burial permits; supervising and directing funeral and graveside services
- Exceptional compassionate customer service
- Prior work experience in tissue banking, medical device, and organ procurement
- Experience speaking with families concerning organ donation
- Competent experience in Microsoft Word, Excel, and PowerPoint
- Ability to communicate professionally with refined presentation skills and public speaking with internal and external customers, partners, funeral/donor families, and executive leadership.
- Drafted and published ten obituaries per week on behalf of families served.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements
- Discussed pre-arranged funeral options and explained pricing to clients
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers
- Performed embalming procedures and updated case study reports
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy
- Picked up deceased at private homes, hospitals and county morgues
- Communicated with insurance companies to secure death benefits for payment of services
Owner/Manager Licensed Funeral Director
LaRue & Pitcher Funeral Home, Inc.
04.2016 - 01.2024
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Sold Pre Need Funeral & Cremation Plans.
- Secured numerous positive customer testimonials by delivering superb client service
Education
Associate of Science - Mortuary Science
SUNY
Canton, United States12.2004
Skills
- Excellent Communication Skills
- Ability to Work Under Pressure in emotional situations
- Time Management Detail-oriented, multitasking
- Self-motivated- Community-savvy
- Initiative and problem-solving abilities
- Dependability & Flexibility
- Microsoft Office
- Crisis Intervention
- Floral Arrangements
- Grief Counseling
- Casket Selection
- Legal Compliance
- Body Preparation
- Service Coordination
Certification
- Funeral Director License
- Embalming License
Accomplishments
- Boosted annual revenue by 20% within the 2 years as owner of the funeral home.
Timeline
Owner/Manager Licensed Funeral Director
LaRue & Pitcher Funeral Home, Inc.
04.2016 - 01.2024
Licensed Funeral Director -Pre-Need Specialist
Lundy Funeral Home & Cremation Service, Inc
06.2005 - Current
Associate of Science - Mortuary Science
SUNY
- Funeral Director License
- Embalming License
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