Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Nicole Latour

Blissfield,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, exceptional interpersonal skills, empathetic, and caring. Adept at quickly mastering new skills, and overcoming challenges, with or without team help. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Frontend Services Team Associate

Walmart
Adrian, MI
09.2023 - Current
  • Provided customer service to clients, including resolving complaints and answering inquiries.
  • Organized returns and sorted them into their related to departments for easy access by all team members.
  • Training for new employees joining the team.
  • Participated in brainstorming sessions to generate ideas for improving operational efficiency.
  • Looked for ways to go above and beyond job requirements.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Addressed customer needs, responding to specific requests.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Built and maintained working relationships with peers and upper management.

Clerk

Moscow General Store
Moscow, MI
09.2022 - 09.2024
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed customer orders promptly and accurately.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Processed sales transactions to prevent long customer wait times.
  • Stocked shelves with merchandise according to store layout guidelines.
  • Maintained cleanliness of the store, including sweeping, mopping, dusting, and organizing shelves.
  • Organized back room storage areas to maximize space utilization.
  • Assisted in unloading trucks of incoming inventory items.
  • Verified accuracy of incoming shipments against invoices.
  • Rotated stock as needed to ensure freshness of product displayed on shelves.
  • Monitored security cameras to detect shoplifting activities and alert management accordingly.
  • Managed daily opening and closing procedures such as counting the contents of the cash register drawer at the start and end of shift.
  • Prepared food items such as sandwiches, salads, hot dogs according to company recipes.
  • Checked expiration dates on all perishable goods before stocking them on shelves.
  • Cleaned coffee makers throughout the day to ensure quality beverage preparation for customers.
  • Adhered to health codes while preparing food items for sale in accordance with state regulations.
  • Inspected all equipment regularly to identify any potential issues or malfunctions that may need repair or replacement.

Education

High School Diploma -

Blissfield High School
Blissfield, MI
06-2018

Skills

  • Meeting facilitation
  • Decision-making capabilities
  • Cash Handling
  • Workplace Safety
  • Cleaning
  • Complaint resolution
  • Customer Service
  • Training and mentoring
  • Following Instructions
  • Safety understanding
  • Collaboration and Teamwork
  • Flexible Schedule
  • Attention to Detail

Affiliations

  • Reading
  • Gaming
  • Spending time with family and friends
  • Painting/drawing
  • Cooking/baking

Accomplishments

Within two months of being hired in at Walmart, I was promoted from Cashier to working up at the Service Desk and Money Services because of my reliability, work ethic and customer services skills.

References

References available upon request.

Timeline

Frontend Services Team Associate

Walmart
09.2023 - Current

Clerk

Moscow General Store
09.2022 - 09.2024

High School Diploma -

Blissfield High School

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Nicole Latour