Nicole Ledbetter
Scottsboro,AL
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
27
27
years of professional experience
Work History
Access/ Dual Enrollment Teacher
Marshall County Board Of Education, DAR School
08.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Paraprofessional
Jackson County Board Of Education
08.2020 - 08.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Lead Pharmacy Technician/Crew Trainer
CVScaremark
02.1999 - 11.2019
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Implemented new technologies within the pharmacy workflow, increasing overall efficiency and accuracy in daily tasks.
- Facilitated staff training sessions to ensure consistent adherence to industry standards and regulatory requirements.
Dental Assistant
Doctor H.M. Greene
10.1998 - 01.1999
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Assistant Manager
Cato Fashions
08.1997 - 09.1998
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Bachelor of Science - Liberal Studies
Athens State University
Athens, ALAssociate of Science - Education
Snead State Community College
Boaz, AL05.2021
Associate of Applied Science - Dental Assisting
Wallace State Community College - Hanceville
Hanceville, AL06.1997
High School Diploma -
Kate D Smith DAR High School
Grant, AL05.1996
Skills
- Critical Thinking
- Public Speaking
- Technology Integration
- Team Collaboration
- Staff Development
- Data Entry
- Customer Service
- Attention to Detail
- Confidentiality Practices
- Workload Management
- Operations Management
- Customer Relationship Management (CRM)
Timeline
Access/ Dual Enrollment Teacher
Marshall County Board Of Education, DAR School
08.2022 - Current
Paraprofessional
Jackson County Board Of Education
08.2020 - 08.2022
Lead Pharmacy Technician/Crew Trainer
CVScaremark
02.1999 - 11.2019
Dental Assistant
Doctor H.M. Greene
10.1998 - 01.1999
Assistant Manager
Cato Fashions
08.1997 - 09.1998
Bachelor of Science - Liberal Studies
Athens State University
Associate of Science - Education
Snead State Community College
Associate of Applied Science - Dental Assisting
Wallace State Community College - Hanceville
High School Diploma -
Kate D Smith DAR High School
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