Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Leech

Las Vegas,NV

Summary

Dedicated Massage Therapist passionate about healing and enhancing client satisfaction through expert use of deep tissue and Swedish massage techniques. Enjoys creating a calming atmosphere and fostering repeat business by delivering personalized treatments and exceptional customer service. Skilled in effective communication and client retention significantly contributing to spa success.

Overview

4
4
years of professional experience

Work History

Massage Therapist

Trilogy Spa at the Palms Casino
12.2023 - Current
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Utilized deep tissue, Swedish and light stretching techniques to provide options to my guest.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.

Massage Therapist

Red Rock Country Club
05.2023 - 03.2024
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Increased repeat client bookings by delivering exceptional customer service and follow-up care advice.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Booked massage appointments.

Massage Therapist

Elements at Rhodes Ranch
08.2020 - 06.2023
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Maintained accurate and up-to-date client records.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Enhanced client relaxation and recovery by tailoring massage techniques to individual needs and concerns.
  • Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.

Education

Massage Therapy Certification - Anatomy And Physiology

Academy of Healing Arts
Las Vegas, NV
01.2010

Diploma - High School

Valley High School
Las Vegas
08.1995

Skills

  • Deep Tissue Massage
  • Swedish Massage
  • Cupping
  • Body Scrubs
  • Hot Stones
  • Aromatherapy
  • CBD
  • Light Stretching

Timeline

Massage Therapist

Trilogy Spa at the Palms Casino
12.2023 - Current

Massage Therapist

Red Rock Country Club
05.2023 - 03.2024

Massage Therapist

Elements at Rhodes Ranch
08.2020 - 06.2023

Massage Therapy Certification - Anatomy And Physiology

Academy of Healing Arts

Diploma - High School

Valley High School

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Nicole Leech