Nicole Levy
Dallas,TX
Summary
Resourceful Travel Consultant with 4+ years of extensive hospitality, travel, and tourism experience. Passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients to coordinate and manage complex travel projects.
Overview
5
5
years of professional experience
Work History
Owner
Vacay Genie Travels, LLC
02.2019 - Current
- Established and owned Vacay Genie Travels, LLC to gather affordable travel packages and experiences for clientele seeking domestic and international travel.
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Augmented customer satisfaction ratings, researched travel options, established rates, and presented best deals to generate client retention via various marketing strategies.
- Raised leadership skills, maintained accurate airline regulations and travel law knowledge.
- Curated individualized itineraries catering to each client’s specialized desires during travels, collected customer fees, managed refunds, and provided accurate travel documentation to enhance customer satisfaction.
- Broadened marketing scope, ensured travel brochures/packets and promotional literature were displayed prominently.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Accumulated an average of 15 inquires per week, championing increased levels of customer satisfaction and conflict resolution success.
- Monitored data/booking/reservation collection accuracy scores, recorded client account information with zero discrepancies.
MEDICAL TECHNICIAN
U.S AIR FORCE
09.2019 - Current
- Successfully administered physical exams related to family medicine and women’s health under the direction of physicians.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Tracked patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Responded to over 110 calls to control wounds and injuries en-route to hospitals, prepping patients for advanced treatments.
Education
Bachelor of Science - Biology, Spanish
University of Southern Mississippi
Hattiesburg, MSBachelor of Administrative Studies - Healthcare Administration, Spanish
Jackson State University
Jackson, MS05.2024
Skills
- Itinerary Preparation
- Hotel Booking
- Reservations and Ticketing
- Manage Research
- Airline Rules
- Travel Assistance
Accomplishments
- Supervised a team of 4 in the development of Vacay Genie Travels, LLC.
- Marketed travel deals, special promotions and valuable discounts to clients through email, phone call and monthly newsletters, which helped to boost sales volumes by 20%.
Timeline
MEDICAL TECHNICIAN
U.S AIR FORCE
09.2019 - Current
Owner
Vacay Genie Travels, LLC
02.2019 - Current
Bachelor of Science - Biology, Spanish
University of Southern Mississippi
Bachelor of Administrative Studies - Healthcare Administration, Spanish
Jackson State University
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