NICOLE LEWIS
New Boston
Summary
Detail Oriented, organized, fast learner seeking to obtain a position in medical coding and billing/ Data Entry fields where I can utilize my knowledge, skills & field experience for the benefit of your company.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Bedford Commons OB GYN, PA
Bedford
01.2024 - Current
- Process CMS1500 paper claim forms, making sure they are properly filled out and mailed with a primary EOB, consent form or records if needed. Check to make sure the electronic claims run properly.
- Updated patient accounts with information obtained from internal departments or external sources.
- Process invoice payments and recorded information in account database.
- Collect, post and manage patient account payments.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
- Verify the accuracy of claim data prior to submission to insurance carriers.
- Provided customer service support to patients who have questions about their bills or payments due.
- Review account information to confirm patient and insurance information is accurate and complete.
- Perform quality control of data entry system to verify proper posting of claims and payments.
- Manage the Medicare ABN report, to make sure ABN's go out in a timely manner. Call patients to see if they have received their form and if they have any questions about the form, i.e., what Medicare pays for and what it does not cover for an annual exam.
Phlebotomist
Quest Diagnostics
Goffstown
05.2021 - 04.2024
- Ensured each patient receives a friendly and accurate professional service
- Requested co-pay or deductibles from patients when needed
- Draw blood from a variety of patients including Adults, Elderly & Children
- Collect blood & urine samples & prepare for pick for lab to process
- Conduct pre-employment drug screens
- Order all supplies for lab & keep lab paperwork up to date to make sure to pass all, annual state inspections
DMC Primary Care
Derry
05.2019 - 05.2021
- Greet patients warmly and assisted Physicians in preparing patients for exams and procedures by assessing vital signs and recording medical histories
- Improved clinical operations and productivity of physician by promoting efficient patient flow
- Sterilized and positioned instruments and equipment for examinations and procedures
- Maintained and updated patient information and vital signs in electronic medical records or hospital databases
- Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR)
- Administered oral and parenteral medications and immunizations as directed by supervising physicians
- Administered injections and medications, dressed wounds, and collected lab specimens
- Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height
- Prepared specimens for outside lab testing, as ordered by physicians
Pediatric Phlebotomy Specialist
Emerson Hospital
Groton
09.2017 - 05.2021
- Worked at an off site hospital lab location
- Draw blood from a variety of patients including Adults, Elderly & some Children
- Collect blood & urine samples & prepare them for pick for the lab to process
- Performed light office duties such as enter patient demographics into the computer, as well as enter their tests requested by the physicians
- Order all supplies for the lab & keep lab paperwork up to date to make sure to pass all, annual state inspections
Phlebotomist
Southern New Hampshire Medical Center
Nashua
02.2012 - 06.2017
- Worked independently at an Oncology/Hematology office, where I drew blood from very ill patients, collected urine samples, gave supplies as needed
- Registered the patients by entering their demographics into the computer system
- Placed orders for all necessary supplies
- Passed all yearly State Inspections
Education
Medical Billing/Coding Certificate - Medical Coding and Billing
Purdue University Global
02.2024
Associate of Science - Medical Assisting
Hesser College
05.2012
Skills
- Data entry accuracy
- CPT knowledge
- ICD-10
- Claim submission
- Insurance verification
- Claim processing
- Patient assessments and care
- Patient relations
- Vital signs and examinations
- Administer immunizations
- Medical records confidentiality
- Medical terminology
- HIPAA compliance
- Electronic medical records
- patient billing
Certification
- National Healthcareer Association (NHA) Certified Billing and Coding Specialist, 2024
- Certificate of Phlebotomy & EKG, 2003
References
References available upon request.
Timeline
Medical Billing Specialist
Bedford Commons OB GYN, PA
01.2024 - Current
Phlebotomist
Quest Diagnostics
05.2021 - 04.2024
DMC Primary Care
05.2019 - 05.2021
Pediatric Phlebotomy Specialist
Emerson Hospital
09.2017 - 05.2021
Phlebotomist
Southern New Hampshire Medical Center
02.2012 - 06.2017
Medical Billing/Coding Certificate - Medical Coding and Billing
Purdue University Global
Associate of Science - Medical Assisting
Hesser College
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