Nicole Link
Full-Time Student
Lafayette Hill,PA
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Hostess
MaGerks Pub & Grill
Fort Washington, PA
06.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Dining Room Server
Spring Mill Pointe Retirement Community
Lafayette Hill, PA
09.2019 - 11.2019
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished table, wait staff and kitchen supplies.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Plymouth-Whitemarsh Senior High School
Plymouth Meeting, PA 09.2017 - 05.2021
Additional Information
- Sophomore at West Chester University majoring in Communication Studies
- Digital Marketing Specialist for sorority: Alpha Delta Pi
- Hobbies include: photography, working out, and writing poetry
Timeline
Hostess
MaGerks Pub & Grill
06.2022 - Current
Dining Room Server
Spring Mill Pointe Retirement Community
09.2019 - 11.2019
High School Diploma -
Plymouth-Whitemarsh Senior High School
09.2017 - 05.2021
Skills
Flexible and Adaptable
Attention to Detail
Teamwork and Collaboration
Interpersonal communication