Nicole Linn
Boca Raton
Summary
Results-driven operations leader with extensive experience in fast-paced environments, focused on enhancing efficiency in service delivery. Skilled in business strategy, team leadership, and vendor management, fostering streamlined processes that improve operational performance. Collaborates effectively across functions to elevate quality and customer satisfaction.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Assistant Center Operations Director
Concentra Urgent Care
Boca Raton
06.2023 - Current
- Oversaw daily operations in a fast-paced urgent care environment, ensuring compliance with health regulations.
- Coordinated staff scheduling and resource allocation to enhance patient flow and service delivery.
- Collaborated with cross-functional teams to enhance operational efficiency and uphold patient care standards.
- Managed office operations, including scheduling, budgeting, personnel oversight, ensuring smooth operational continuity.
- Developed processes to streamline office operations, fostering improved productivity.
Medical Assistant
Concentra Urgent Care
Pompano Beach
08.2022 - 06.2023
- Assisted healthcare providers in conducting patient examinations and treatment procedures to enhance patient outcomes.
- Facilitated patient care by efficiently retrieving medical records, test results, and necessary supplies.
- Maintained accurate medical records and updated patient information regularly.
- Prepared and filed medical paperwork, ensuring accurate submission of insurance forms and claims.
Marketing Specialist
Eco Tabs Global
Sunrise
03.2020 - 12.2021
- Developed targeted marketing campaigns to boost brand awareness and customer acquisition.
- Developed marketing strategies for existing products, services and new product launches.
- Analyzed campaign performance, refining marketing strategies for improved outcomes.
- Collaborated with marketing and sales teams to enhance content marketing strategies, driving engagement.
- Analyzed marketing data to identify trends, informing strategic decisions.
Education
Bachelors Degree - Business Health Administration
University of Central Florida
Orlando12-2025
Associate Degree - Associate in Arts
Tallahassee Community College
Tallahassee06-2023
Skills
- Operations oversight
- Patient care coordination
- Team leadership
- Vendor management
- Data analysis
- Microsoft Excel and 365
- Business strategy development
- Team collaboration
References
- Sabrina Minecci, Concentra Urgent Care, sminecci@concentra.com, 5613686920
- Gianna Blizzard, Eco Tabs Global, giannablizzard31@gmail.com, 9548656885
Certification
RMA- Registered Medical Assistant
Timeline
Assistant Center Operations Director
Concentra Urgent Care
06.2023 - Current
Medical Assistant
Concentra Urgent Care
08.2022 - 06.2023
Marketing Specialist
Eco Tabs Global
03.2020 - 12.2021
Bachelors Degree - Business Health Administration
University of Central Florida
Associate Degree - Associate in Arts
Tallahassee Community College