Highly-motivated employee and recent MBA graduate with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Operations Coordinator for Graduate and CE Admission
Elms College
Chicopee, MA
01.2022 - Current
Collaborates with admissions counselors to ensure seamless admission process
Responds to general graduate program questions
Processes all accepted applicants in multiple software systems including Ellucian CRM, Slate, and Colleague
Generates and emails acceptance letters and directs accepted students
Supervises and deligates tasks to Work Study Students
Speech-Language Pathology Assistant
Somers Elementary School
Somers, CT
08.2019 - 12.2021
Implemented therapy services to children with articulation and phonological disorders, language/pragmatic disorders, fluency disorders, augmentative and alternative communication device users and children on the autism spectrum
Filled in for SLPs when unavailable for therapy sessions
Collaborated with SLPs to ensure children receive adequate services
Provided teletherapy for children with articulation disorders
ABA Therapist
Multicultural Community Services of the Pioneer Valley
Holyoke, MA
08.2019 - 04.2020
Implemented Applied Behavior Analysis therapy to clients on the autism spectrum based on programs written by the supervising Board Certified Behavior Analyst
Utilized ABA principles to clients within sessions
Provided feedback to supervising BCBA to further improve the welfare of clients
Collected data to track progress of clients
Receptionist
Vibra Hospital of Western Massachusetts
Springfield, MA
08.2014 - 01.2017
Directed visitors and callers to proper locations
Demonstrated knowledge of hospital directory
Notified occupants of hospital in the event of emergency code
Supported administration with physician credentialing
Education
Master of Business Administration - Management
Elms College
Chicopee, MA
12.2024
Bachelor of Arts - Communication Sciences and Disorders
05.2019
Associate of Arts - Speech-Language Pathology Assistant
05.2019
Associate of Arts - Liberal Arts
Holyoke Community College
Holyoke, MA
05.2015
Skills
Database Management
Office Administration
Data Entry
Workflow Optimization
Microsoft Office
Customer Service
Excellent interpersonal skills
Student Recruitment
Computer Skills
Team Collaboration
Documentation and Recordkeeping
Accomplishments
Elms College Summa Cum Laude Graduate
Pi Gamma Mu Social Sciences Honor Society
Sigma Beta Delta International Honor Society in Business, Management, and Administration
Timeline
Operations Coordinator for Graduate and CE Admission
Elms College
01.2022 - Current
Speech-Language Pathology Assistant
Somers Elementary School
08.2019 - 12.2021
ABA Therapist
Multicultural Community Services of the Pioneer Valley
08.2019 - 04.2020
Receptionist
Vibra Hospital of Western Massachusetts
08.2014 - 01.2017
Master of Business Administration - Management
Elms College
Bachelor of Arts - Communication Sciences and Disorders
Associate of Arts - Speech-Language Pathology Assistant
Associate of Arts - Liberal Arts
Holyoke Community College
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