Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Lopez

Farmersville,TX

Summary

Energetic and committed professional with a dynamic background encompassing four years of expertise in marketing, data entry, and customer service. Fluent in both English and Spanish, I bring a creative flair alongside robust leadership qualities, adept at inspiring and coaching teams. Thriving in fast-paced settings, I excel under pressure, effortlessly juggling multiple tasks while upholding meticulous attention to detail. Passionate about fostering personal and professional growth, I am eagerly seeking an opportunity within an environment that champions advancement and development.

Overview

5
5
years of professional experience

Work History

Marketing Coordinator

DaBella
05.2023 - Current
  • Tracked and documented call center production results, delivering detailed reports to the payroll department
  • Successfully tracked and administered monthly and daily bonuses for Call Center Agents and Confirmers
  • Maintained impeccable records and comprehensive documentation of marketing production processes
  • Consistently entered and processed over 1000 daily appointment leads with precision and efficiency, showcasing exceptional productivity in data entry tasks.

Vacation Sales Representative

American Airlines
10.2022 - 05.2023
  • Provided exceptional customer service, tailoring vacation packages to meet clients' needs, preferences, and budget, while delivering accurate information and assistance throughout booking process.
  • Resolved customer inquiries, complaints, and issues promptly, collaborating with American Airlines staff and partners to ensure smooth travel experience.

International Sales Representative

American Airlines
05.2022 - 10.2022
  • Drove revenue growth through strategic sales of American Airlines' international travel offerings, exceeding targets by nurturing key account relationships and identifying lucrative sales opportunities.
  • Delivered outstanding customer service, proactively resolving issues, and surpassing performance metrics, while fostering seamless travel experiences through effective collaboration with internal teams.

Marketing Assistant

Bloom Medicinals
02.2020 - 01.2022
  • Orchestrated comprehensive marketing campaigns, fostering brand identity and expanding awareness through strategic planning, development, and execution of multi-channel communications.
  • Managed email communications and social media platforms, curating engaging content to drive audience engagement and enhance brand presence, while supporting daily administrative tasks and facilitating preparation and distribution of marketing materials.

Assistant Marketing Manager

Spunky Pineapple
03.2019 - 01.2020
  • Spearheaded diverse traffic channels, including email, SEO, affiliates, and social media, to bolster sales growth.
  • Curated compelling product imagery and descriptions for e-commerce platforms, generating virtual product representations and coordinating listings and promotions on platforms like Amazon, Etsy, and Shopify.
  • Orchestrated content calendars, addressed customer inquiries, and managed content across multiple social media channels to amplify brand engagement and visibility.

Education

Associate Of Science In Fashion And Textiles -

Art institute of Fort Lauderdale
Fort Lauderdale, FL
12.2016

Skills

  • Microsoft Office
  • Social Media Marketing
  • Customer Service
  • Canva
  • Computer Savvy
  • Time Management
  • Detail Oriented
  • Content Creation
  • Teamwork and Collaboration

Timeline

Marketing Coordinator

DaBella
05.2023 - Current

Vacation Sales Representative

American Airlines
10.2022 - 05.2023

International Sales Representative

American Airlines
05.2022 - 10.2022

Marketing Assistant

Bloom Medicinals
02.2020 - 01.2022

Assistant Marketing Manager

Spunky Pineapple
03.2019 - 01.2020

Associate Of Science In Fashion And Textiles -

Art institute of Fort Lauderdale

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