Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Madariaga Garcia

Pekin,IL

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at recent jobs. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Recognized for strong work ethic and integrity, consistently maintaining a clean and organized environment while managing daily operations efficiently.

Overview

10
10
years of professional experience

Work History

Cashier

Caseys General Stores Inc
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Order Filler

Walmart Distribution
12.2018 - 05.2024
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.

Manager

McDonald's
12.2017 - 12.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Assistant Manager

SUBWAY®Restaurants
01.2017 - 12.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

Dollar Tree
08.2016 - 06.2017

Cashier/ Kitchen

Hucks Gas Station
01.2016 - 07.2016
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Assistant Store Manager

Dollar General Store
08.2015 - 12.2015
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Diploma - General

Pekin Community High School
Pekin, IL
05.2000

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Money handling

Languages

Spanish
Full Professional

Timeline

Cashier

Caseys General Stores Inc
01.2025 - Current

Order Filler

Walmart Distribution
12.2018 - 05.2024

Manager

McDonald's
12.2017 - 12.2018

Assistant Manager

SUBWAY®Restaurants
01.2017 - 12.2017

Assistant Manager

Dollar Tree
08.2016 - 06.2017

Cashier/ Kitchen

Hucks Gas Station
01.2016 - 07.2016

Assistant Store Manager

Dollar General Store
08.2015 - 12.2015

Diploma - General

Pekin Community High School

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