Sunshine Candler
Cedar Rapids
Summary
Achieved a safe and orderly environment in high-stress situations through proactive measures. Enhanced team performance by implementing crisis and bias training programs. Fostered effective communication to improve overall team collaboration.
Overview
15
15
years of professional experience
Work History
Center Store Manager
Caseys General Stores Inc
10.2025 - Current
- Oversaw daily operations ensuring efficient inventory management and product placement.
- Developed team training programs to enhance staff performance and customer service skills.
- Implemented cost-saving strategies that improved overall store profitability and reduced waste.
- Analyzed sales data to optimize merchandise selection and drive customer engagement initiatives.
Store Manager
Caseys General Stores Inc
10.2022 - 10.2025
- Led daily operations to optimize customer service and improve sales performance.
- Developed staff training programs to enhance team productivity and service quality.
- Implemented inventory management systems to streamline stock control processes.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Assitant Store Manager
Caseys General Stores Inc
07.2022 - 10.2022
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Correctional Officer
Anamosa State Penitentiary
04.2022 - 06.2022
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Detected potential threats and quickly defused conflicts.
Private Nanny
Self-employed
10.2020 - 04.2022
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Facilitated safe, caring and warm environment for children to stimulate development.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Health Care Aide
Hughes Home Care
06.2020 - 10.2020
- Tracked and reported clients' progress based on observations and conversations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained clean and well-organized environment for client happiness and safety.
Warehouse Associate
Nordstrom
04.2015 - 06.2020
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received deliveries, scanned packages and updated orders in internal database.
Sales Representative
Thomas L Cardella
01.2013 - 03.2015
- Contacted new and existing customers to outline benefits of products.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Secretary
Aerotek
11.2012 - 01.2013
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Hostess
Olive Garden
05.2012 - 11.2012
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Crew Member
McDonald's
01.2012 - 05.2012
- Interacted pleasantly with guests to deliver quality customer service.
- Upheld high standards of productivity and quality in operations.
Crew Member
Hardee's Restaurant
08.2011 - 12.2011
- Interacted pleasantly with guests to deliver quality customer service.
- Upheld high standards of productivity and quality in operations.
Birthday Party Host
PlayStation
07.2011 - 08.2011
- Facilitated and supervised birthday party games, prizes, gifts and cake.
- Engaged with children to maintain safety and interest in activities during parties.
Crew Member
Weaver Enterprise LTD
04.2011 - 07.2011
- Interacted pleasantly with guests to deliver quality customer service.
- Upheld high standards of productivity and quality in operations.
Education
GED -
Kirkwood Community College
Cedar Rapids, IA2013
Skills
- Cultivated exceptional customer service skills to enhance client satisfaction
- Executed crisis management strategies to mitigate risks and ensure organizational stability
- Oversaw public safety initiatives to ensure community well-being
- Facilitated effective communication strategies to enhance team collaboration
- Executed evidence preservation protocols to ensure integrity and reliability of collected data
- Executed crisis prevention intervention (CPI) strategies to ensure safety and stability in high-risk situations
- Mastered defensive tactics to enhance personal safety and situational awareness
- Certified in First Aid, AED, and CPR, ensuring readiness to respond to emergencies
- Leveraged advanced computer skills to enhance operational efficiency
- Established and enforced ethical standards of conduct within the organization
References
- Amber Mercil
2100 1st Ave SW Cedar Rapids, Iowa 52402 - (319)560-6983
Amercil@fouroaks.org
- Suzanne Hulen
2230 Lauren Dr SW Cedar Rapids, Iowa 52404 - (319)929-1443
- Sherry Shrader
51 29th Ave SW Cedar Rapids, Iowa 52404 - (319)440-7032
Education and Training
other
Timeline
Center Store Manager
Caseys General Stores Inc
10.2025 - Current
Store Manager
Caseys General Stores Inc
10.2022 - 10.2025
Assitant Store Manager
Caseys General Stores Inc
07.2022 - 10.2022
Correctional Officer
Anamosa State Penitentiary
04.2022 - 06.2022
Private Nanny
Self-employed
10.2020 - 04.2022
Health Care Aide
Hughes Home Care
06.2020 - 10.2020
Warehouse Associate
Nordstrom
04.2015 - 06.2020
Sales Representative
Thomas L Cardella
01.2013 - 03.2015
Secretary
Aerotek
11.2012 - 01.2013
Hostess
Olive Garden
05.2012 - 11.2012
Crew Member
McDonald's
01.2012 - 05.2012
Crew Member
Hardee's Restaurant
08.2011 - 12.2011
Birthday Party Host
PlayStation
07.2011 - 08.2011
Crew Member
Weaver Enterprise LTD
04.2011 - 07.2011
GED -
Kirkwood Community College