Nicole Madrigal
Phoenix,AZ
Summary
I am a friendly person, I love working with people and making them have a warm and comfortable moment, I am a creative and spontaneous person, always with good energy and desire to learn something every day.
I am also committed to providing guests with genuine hospitality and delivering exceptional services in bar area.
Overview
5
5
years of professional experience
Work History
Bartender
Arriba's Mexican Grill
Phoenix, AZ
11.2021 - 12.2023
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Completed regular bar inventories and daily requisition sheets.
- Developed strategies to improve the quality of services based on analysis of customer feedback data.
Administrative Assistant
Bac San Jose
San Jose, Non- Costa Rica
12.2020 - 09.2021
- Responded to incoming calls and emails from customers and asked open-ended questions to determine how to be of assistance.
- Coordinated with other supervisors, combining group efforts to achieve goals.
SERVER
MARISQUERIA CABO VELAS
San Jose, Non
01.2019 - 11.2020
- Counted and balanced cashier drawers.
- Provided excellent customer service to ensure satisfaction.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Associate Degree -
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ01.2024
Skills
- Beverage Preparation
- Customer Service
- Guest Engagement
- Spanish Fluency
- English Fluency
Affiliations
I love hiking and boxing.
I am also an artistic person and in my free time I draw and read.
Timeline
Bartender
Arriba's Mexican Grill
11.2021 - 12.2023
Administrative Assistant
Bac San Jose
12.2020 - 09.2021
SERVER
MARISQUERIA CABO VELAS
01.2019 - 11.2020
Associate Degree -
Maricopa Community Colleges - Rio Salado Community College
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