Nicole Maenza
Indiana State Police
Hobart,USA
1
Certification
12
years of professional experience
Law enforcement and military professional with proven track record in maintaining public safety and improving community policing. Skilled in conflict resolution, emergency response, and criminal investigation. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, with commitment to community service and upholding justice.
Work History
Company Commander
2 Years 7 Months- Developed training programs to enhance soldier performance and operational effectiveness.
- Coordinated logistics for personnel deployment, optimizing resource allocation and support services.
- Managed team performance assessments, fostering a culture of accountability and continuous improvement.
- Implemented safety protocols, reducing incidents and promoting a secure working environment.
- Facilitated communication between leadership and soldiers, enhancing morale and operational cohesion.
- Conducted strategic planning sessions, aligning unit goals with broader organizational objectives for mission success.
State Trooper
9 Years 10 Months- Enforce traffic law and investigate criminal incidents, to include drug/OWI investigations, domestic battery, shots fired calls, theft, recovered property, child exploitation, rape, fatal crash investigations, resisting law enforcement.
- Assisting investigator for crimes involving official misconduct, forgery, conversion, death investigations, child exploitation, rape, theft, workman’s comp fraud, and murder
- Lead investigator for crimes involving criminal recklessness with a deadly weapon, death investigations, rape, incest, and domestic battery
- Collaborated with local agencies to address community concerns and enhance public trust in law enforcement.
- Trained and mentored new recruits on operational procedures, enhancing team efficiency and effectiveness.
- Participated in ongoing training initiatives to maintain peak performance and stay current on law enforcement trends.
- Testified in court proceedings, presenting accurate facts and evidence to assist in the prosecution of offenders.
Sales Associate
1 Year- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
Customer Service Specialist
6 Months- Resolved customer inquiries through effective communication and product knowledge.
- Managed returns and exchanges, ensuring compliance with company policies and procedures.
- Trained and supervised new staff on customer service protocols and register maintenance.
Education
Bachelor of Arts - Sociology, Criminology, Social Work
- 3.4 GPA
- Internships: Porter County Adult Probation, Boys and Girls Clubs of America (Valparaiso Location)
- Relevant Coursework: Leadership and Problem Solving, Team Development, Communication and Counseling, Human Behavior and Social Environment, The Criminal Justice System, and Psychology
- Activities: Intramural Sports (Tennis and Badminton), Earth Club, and Army ROTC
Skills
Public safety outreach
Law enforcement fitness
Critical thinking
Conflict de-escalation
Effective communication
Teamwork and collaboration
Organizational skills
Time management
Cultural competency training
Computer skills
Reliability
Operational planning
Certification
- CPR certified
- Certified Hostage Crisis Negotiator
- Defensive Tactics Instructor
- Field Training Officer
- Background Investigator
Timeline
Company Commander
Indiana National Guard
01.2024 - CurrentRead More
State Trooper
Indiana State Police
10.2016 - CurrentRead More
Sales Associate
Gordman's
09.2014 - 09.2015Read More
Customer Service Specialist
Dick's Sporting Goods, Inc
07.2014 - 01.2015Read More
Valparaiso University
Bachelor of Arts from Sociology, Criminology, Social Work
Read More