Nicole Mallett
Lynn,MA
Summary
Dedicated paraprofessional with a calm demeanor and a proven ability to support students with special needs at Lynn Public Schools. Skilled in providing individualized assistance and fostering a positive classroom environment, I excel in enhancing student engagement and promoting academic growth through effective instructional support and classroom organization.
Overview
34
34
years of professional experience
Work History
Paraprofessional
Lynn Public Schools
10.2018 - Current
- Assisted teachers in implementing lesson plans and adapting materials for diverse learning needs.
- Provided one-on-one support to students, fostering academic growth and confidence.
- Facilitated small group activities, encouraging peer interaction and engagement in learning tasks.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Helped teachers manage bus loading and unloading.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
Phone Operator
Metro One
06.2000 - 03.2005
- Managed incoming calls and directed inquiries to appropriate departments.
- Collaborated with team members to improve response times and service quality.
- Trained new staff on operational protocols and customer service techniques.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Pleasantly greeted all callers and asked how to be of assistance.
Nargelles Hair Salon
Hair Dresser
01.1998 - 06.2000
- Hairdresser
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Swing Shift Manager
McDonald's
01.1992 - 01.1998
- Learned safety protocols and operational procedures for efficient shift management.
- Assisted in monitoring production schedules to ensure timely completion of tasks.
- Supported training initiatives for new team members on equipment and workflows.
- Adapted quickly to changing priorities and demands during peak hours.
- Engaged with team members to foster a collaborative work environment.
- Coordinated daily shift transitions to ensure seamless handovers between teams.
- Maintained a safe and compliant work environment by enforcing company policies and industry regulations.
- Addressed customer concerns promptly, leading to increased customer satisfaction rates.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
No Degree - Cosmology
Blaine Hair School
Malden, MAHigh School Diploma -
Lynn English High School
Lynn, MA06.1994
Skills
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Teacher support
- Classroom organization
- Student supervision
- Instructional support
- Arts and crafts
Timeline
Paraprofessional
Lynn Public Schools
10.2018 - Current
Phone Operator
Metro One
06.2000 - 03.2005
Nargelles Hair Salon
Hair Dresser
01.1998 - 06.2000
Swing Shift Manager
McDonald's
01.1992 - 01.1998
No Degree - Cosmology
Blaine Hair School
High School Diploma -
Lynn English High School