Nicole Mallett
Lynn,MA
Summary
Dedicated paraprofessional with a calm demeanor and a proven ability to support students with special needs at Lynn Public Schools. Skilled in providing individualized assistance and fostering a positive classroom environment, I excel in enhancing student engagement and promoting academic growth through effective instructional support and classroom organization.
Overview
34
34
years of professional experience
Work History
Paraprofessional
Lynn Public Schools
Lynn, MA
10.2018 - Current
- Assisted teachers in implementing lesson plans and adapting materials for diverse learning needs.
- Provided one-on-one support to students, fostering academic growth and confidence.
- Facilitated small group activities, encouraging peer interaction and engagement in learning tasks.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Helped teachers manage bus loading and unloading.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
Phone Operator
Metro One
Danvers, MA
06.2000 - 03.2005
- Managed incoming calls and directed inquiries to appropriate departments.
- Collaborated with team members to improve response times and service quality.
- Trained new staff on operational protocols and customer service techniques.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Pleasantly greeted all callers and asked how to be of assistance.
Nargelles Hair Salon
Hair Dresser
Peabody, MA
01.1998 - 06.2000
- Hairdresser
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Swing Shift Manager
McDonald's
Lynn, MA
01.1992 - 01.1998
- Learned safety protocols and operational procedures for efficient shift management.
- Assisted in monitoring production schedules to ensure timely completion of tasks.
- Supported training initiatives for new team members on equipment and workflows.
- Adapted quickly to changing priorities and demands during peak hours.
- Engaged with team members to foster a collaborative work environment.
- Coordinated daily shift transitions to ensure seamless handovers between teams.
- Maintained a safe and compliant work environment by enforcing company policies and industry regulations.
- Addressed customer concerns promptly, leading to increased customer satisfaction rates.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
No Degree - Cosmology
Blaine Hair School
Malden, MAHigh School Diploma -
Lynn English High School
Lynn, MA06.1994
Skills
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Teacher support
- Classroom organization
- Student supervision
- Instructional support
- Arts and crafts
Timeline
Paraprofessional
Lynn Public Schools
10.2018 - Current
Phone Operator
Metro One
06.2000 - 03.2005
Nargelles Hair Salon
Hair Dresser
01.1998 - 06.2000
Swing Shift Manager
McDonald's
01.1992 - 01.1998
No Degree - Cosmology
Blaine Hair School
High School Diploma -
Lynn English High School