Nicole Manis
28111 Piney Corner ,Waller
Summary
Dynamic mixologist with a proven track record at The Men’s Club, known for enhancing customer experiences through exceptional service and innovative cocktail creations. Skilled in training new staff and efficient multitasking, I foster a collaborative environment while promoting brand visibility through social media. Passionate about mixology trends and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Mixologist
The Men’s Club
12.2020 - 04.2025
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
Mixologist
Lincoln Bar
08.2021 - 01.2022
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained extensive knowledge of classic cocktails and current trends, ensuring diverse and appealing drink menu.
Bartender Trainer
First Class Group
08.2019 - 04.2020
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
Mixologist
Roosevelt
01.2016 - 05.2018
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
- Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
Education
Associate Of Business Administration - Business Administration
Lone Star College
Houston, TXReal Estate - Real Estate
Champion School of Real Estate
Houston, TX05.2016
Skills
- Social media promotion
- Patience and empathy
- Efficient multitasking
- Training new staff
- Customer experience management
Accomplishments
I graduated with a 4.0 in calculus.
Timeline
Mixologist
Lincoln Bar
08.2021 - 01.2022
Mixologist
The Men’s Club
12.2020 - 04.2025
Bartender Trainer
First Class Group
08.2019 - 04.2020
Mixologist
Roosevelt
01.2016 - 05.2018
Associate Of Business Administration - Business Administration
Lone Star College
Real Estate - Real Estate
Champion School of Real Estate