NICOLE MARCHESE
Temecula
Summary
Achieved high levels of patient satisfaction through effective communication and support. Enhanced team dynamics by promoting a joyful work environment. Drove daily operations with a focus on positivity and employee engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
Ralphs
Murrieta
08.2022 - Current
- Supervised medication dispensing processes to ensure accuracy and compliance with regulatory standards.
- Collaborated with pharmacists to optimize inventory management and streamline ordering processes.
- Managed daily pharmacy operations, addressing issues promptly to maintain service quality.
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
- Assisted in maintaining adequate stock levels of medications through effective purchasing practices considering demand fluctuation or potential shortages.
- Improved patient safety by ensuring accurate medication dispensing and proper dosage calculations.
- Maintained a clean and organized pharmacy environment, ensuring compliance with state regulations and safety standards.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Cvs Pharmacy
Temecula
01.2017 - 08.2022
- Holds the highest regards to patients safety and health
- Helps patients with insurances and medications
- Keeps patients happy and healthy with little to no wait time in between transactions
- Fills over 400 prescriptions in 2 hours
- Strives for perfect inventory making sure medication expireds are not on the shelf and processed correctlly
Pharmacy Technician
VA Hospital Loma Linda
Redlands, CA
05.2021 - 08.2021
- Making sure every patients floor was stocked with correct patients medication
- Filled pyxis machines hourly
- Mixed IV bags
- Caculated IV mixtures
- Answered every nurses phone call and immediatley ran to give what the patient needed
Education
Pharmacy Technician - undefined
Brightwood College
Vista, CA06.2016
Skills
- Administered medication filling processes to ensure accuracy and compliance
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Executed accurate typing of prescriptions to ensure timely medication dispensing
- Demonstrates rapid assimilation of new information and skills
Certification
- Pharmacy Technician
- Board certified pharmacy technician
- Immunized certified
Timeline
Senior Pharmacy Technician
Ralphs
08.2022 - Current
Pharmacy Technician
VA Hospital Loma Linda
05.2021 - 08.2021
Pharmacy Technician
Cvs Pharmacy
01.2017 - 08.2022
Pharmacy Technician - undefined
Brightwood College