Nicole Graber
Auburn Hills
Summary
Detail-oriented professional with focus on deadlines and skilled in handling paperwork and data entry without errors. Knowledgeable in data confidentiality and privacy practices when reviewing client information.
Overview
24
24
years of professional experience
Work History
Medical Biller, Office Manager
Ducharme Chiropractic Center
03.2019 - Current
- Created and maintained website and social media accounts for the office.
- Maintained stock of supplements and office supplies by ordering in a timely manner.
- Assembled and emailed monthly newsletter.
- Maintained an organized and efficient workspace.
- Communicated with insurance providers to resolve denied claims.
- Accurately entered patient demographic and billing information in billing system to maintain accurate records.
- Created and mailed monthly patient balance statements.
- Posted payments on regular basis.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Implemented patient appreciation events such as monthly giveaways, quarterly coffee & donut days as well as a referral program.
- Filed and updated patient information and medical records.
Chiropractic Assistant
Ducharme Chiropractic Center
03.2019 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
Hair Stylist
Great Clips
05.2012 - 09.2018
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients about products and self-maintenance based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
Cashier/Stock Associate
Always Christmas
10.2001 - 12.2009
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Small Business Management -
Baker College
05.2005
Skills
- Accurate data entry
- Efficient task organization
- Proficient in managing multiple tasks
- Invoice management
- Microsoft Office
- Accounts receivable
- Effective time management
- Customer Service
- Verbal and written communication
Timeline
Medical Biller, Office Manager
Ducharme Chiropractic Center
03.2019 - Current
Chiropractic Assistant
Ducharme Chiropractic Center
03.2019 - Current
Hair Stylist
Great Clips
05.2012 - 09.2018
Cashier/Stock Associate
Always Christmas
10.2001 - 12.2009
Small Business Management -
Baker College
Similar Profiles
Abby BoltonAbby Bolton
Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic
EVELYN ROSALYEVELYN ROSALY
Manager at Mora Chiropractic Center / Elizabeth Avenue Chiropractic CenterManager at Mora Chiropractic Center / Elizabeth Avenue Chiropractic Center
Kylea BurtKylea Burt
Associate Tax Consultant at DuCharme, McMillen & AssociatesAssociate Tax Consultant at DuCharme, McMillen & Associates
Samuel HepworthSamuel Hepworth
Groundskeeper at Oakland Square CooperativeGroundskeeper at Oakland Square Cooperative
Yolanda MortonYolanda Morton
Registered Nurse at Henry Ford Health SystemRegistered Nurse at Henry Ford Health System