Nicole Marie Gillespie
Wauseon,OH
Work Preference
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Wellness Health and Safety (WHS) Manager II
Amazon
Rossford, OH
08.2024 - Current
- Partner with Operations to integrate and enforce WHS policies, achieving zero fines over fifteen months
- Directed and institutionalized an automated adherence verification framework to ensure strict adherence to Amazon WHS policies, improving safety training compliance by 75%
- Revitalize the WHS program via trainer certification and post-training audits, increasing Leadership and associate safety engagement across shifts by 50%
- Engineer and deploy site-specific solutions to prevent and eliminate workplace injuries, resulting in a >28% reduction in recorded safety incidents
Area Manager II
Amazon
Vandalia, OH
06.2023 - 08.2024
- Boosted 50–120-person workforce productivity by 5% in 6 months through targeted coaching
- Increased total community engagements by 163% over 8 months by pioneering an outreach program
- Integrated standardized safety processes, reducing lost-time incidents by 3% and saving accident investigation duration by > 5 hours
Behavioral Health Technician (Temporary)
Amatus Health
Toledo, OH
01.2023 - 06.2023
- Enforced visitation protocols for patients and families, preventing unauthorized contraband entry and maintaining a 98% safety record
- Ensured patient privacy in daily charting and reporting, consistently preventing data breaches
- Maintained compliance with infection control standards by executing daily sanitation and disinfection protocols for living areas
Care Manager
A Renewed Mind
Napoleon, OH
09.2021 - 04.2022
- Coordinated care plans via initial assessments and documentation, achieving 95% of patient-centered goals
- Guided 70+ participants through job readiness training, resulting in 85% of clients securing full-time employment
- Maintained high-quality patient data by accurately inputting clinical case notes in the appropriate systems, achieving < 2% documentation errors
Behavioral Health Technician (Temporary)
Recovery Services of Northwest Ohio, Inc.
Fayette, OH
01.2021 - 09.2021
- Resolved 2+ high-acuity behavioral crises per month, reducing the need for physical restraints and ensuring the safety of residents and staff
- Conducted hourly safety rounds at Serenity Haven, preventing all unauthorized resident departures
- Improved shift-change reporting with BHT log review, reducing communication errors and increasing patient response time by fifteen minutes
Automotive Department Manager
Walmart
Holland, OH
02.2020 - 11.2020
- Mentored teams on updated company policies and procedures, reducing non-compliant occurrences by an estimated 3% within one quarter
- Optimized backroom layout and flow, boosting stock capacity by 25% and improving fire safety compliance
- Oversaw a 7-person team, surpassing labor sales targets by an average of 10% through clear communication and task delegation
Personal Shopper
Walmart
Wauseon, OH
05.2019 - 02.2020
- Maintained strict protocols for perishable grocery orders, preventing product spoilage and achieving a 100%-compliant rate for item freshness across 1500+ orders
- Resolved 50+ client product inquiries and purchase issues, maintaining a 94% positive testimonial rating
- Managed merchandise loading, cutting daily transfer time to delivery partners by 20 minutes per order
Sanitarian Trainee (Temporary)
Fulton County Health Department
Wauseon, OH
08.2018 - 12.2018
- Executed routine inspections on assigned establishments 4 weeks ahead of the annual schedule, ensuring prompt health oversight and mitigating food safety risks
- Applied scientific knowledge in 15+ routine environmental hazard evaluations, enabling the timely development of corrective action plans for 90% non-compliant sites
- Accelerated the resolution of compliance matters for 60+ property owners and facilities following written notices of violations, successfully closing cases within the mandated 7-day period
Operations Manager
Love’s Travel Stops
Perrysburg, OH
09.2017 - 08.2018
- Enforced comprehensive safety protocols across the facility, supporting an accident-free operational record over 1 year
- Streamlined the incident documentation and reporting workflow for any operational concerns, decreasing the time-to-escalation for critical compliance violations by 90%
Assistant Manager for Organizational Supply Chain
U.S. Army, Schofield Barracks
Oʻahu, HI
11.2014 - 03.2017
- Authored and launched logistics policies for an organization of 3,000+ professionals, resulting in a 60% reduction in measurable cost avoidance on non-compliant freight expenses
- Directed field sanitation programs for training operations, preventing environmental threats, and achieving a record of zero noted occupational health events
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Environmental Health Specialist & Health Physics Technician
U.S. Army
01.2002 - 05.2014
- Established bi-weekly sanitation audits across facilities, reducing critical violation deficiency findings by 90%
- Assisted with development of health and safety plans for hazardous materials.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Skills
Decision-making
Operations management
Sales management
Customer relationship management (CRM)
Team leadership
Trend analysis
Work prioritization
Education
Bachelor of Science - Public Health
Kent State University
Kent, Ohio, OH 08.2012 - 05.2014
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Wellness Health and Safety (WHS) Manager II
Amazon
08.2024 - Current
Area Manager II
Amazon
06.2023 - 08.2024
Behavioral Health Technician (Temporary)
Amatus Health
01.2023 - 06.2023
Care Manager
A Renewed Mind
09.2021 - 04.2022
Behavioral Health Technician (Temporary)
Recovery Services of Northwest Ohio, Inc.
01.2021 - 09.2021
Automotive Department Manager
Walmart
02.2020 - 11.2020
Personal Shopper
Walmart
05.2019 - 02.2020
Sanitarian Trainee (Temporary)
Fulton County Health Department
08.2018 - 12.2018
Operations Manager
Love’s Travel Stops
09.2017 - 08.2018
Assistant Manager for Organizational Supply Chain
U.S. Army, Schofield Barracks
11.2014 - 03.2017
Bachelor of Science - Public Health
Kent State University
08.2012 - 05.2014
Environmental Health Specialist & Health Physics Technician
U.S. Army
01.2002 - 05.2014