Nicole Martin
Prosper,TX
Summary
Accomplished operations and merchandising leader with 31+ years of management experience. Demonstrated ability to drive sales, enhance operational efficiency, and mentor teams. A unique perspective gained from hands-on roles in warehouse operations and buying.
Overview
34
34
years of professional experience
Work History
Assistant General Manager
Costco Wholesale
Plano, Dallas, Frisco, Mckinney, Prosper, TX
01.2016 - Current
- Led daily warehouse operations in all three AGM roles.
- Strong understanding in Fresh areas, Merchandising, and Ancillary departments.
- Oversaw major remodels in Optical, Deli, Food Court, and Bakery depts.
- Developed and coached management team and hourly employees while upholding high standards for productivity and safety.
Ticket, Gift Card & Roadshow Buyer
Costco Wholesale Texas Buying
Plano, TX
11.2014 - 01.2016
- Attained best ticket and gift card sales and margin growth in the company.
- Enhanced the iFLY program with the best company results, adding millions to annual revenue.
- Cultivated successful vendor programs with continuing partners including Titan Massage Chairs and Lovesac.
- Oversaw vendor relationships and profitability across diverse product categories.
- Broadened haunted house category, enhancing overall company offerings.
Assistant Buyer, Tickets/Gift Cards/Roadshows & ICS Supervisor
Costco Wholesale Texas Buying
Plano, TX
06.2011 - 11.2014
- Increased annual sales through development of local ticket, gift card, and roadshow programs.
- Oversaw eight departments, balancing buying, merchandising, vendor coordination, and inventory management.
- Led Dyson-focused initiative that reached #1 performance and rolled out to the company.
- Enhanced clothing and small appliance penetration to achieve top performance in the company.
- Initiated clothing markdown controls, achieving second-best results company-wide.
- Trained and coordinated BI transition while serving as an Essbase power user.
Administrative Assistant
Costco Wholesale San Diego Buying
San Diego, CA
05.2005 - 06.2011
- Cross-trained across nearly all NonFoods departments, providing broad exposure to buying and merchandising operations.
- Supported multiple departments and assisted with administrative, merchandising, and operational initiatives.
ICS Mexico
01.2005 - 05.2005
- Supported international buying and merchandising initiatives for Costco Mexico.
Administrative Mgr, Front-End Mgr, Merchandise Manager
Costco Wholesale
Carmel Mtn, Santee, Mission Valley, CA
04.2000 - 01.2005
- Increased MPH from the lowest in the region to the second-highest.
- Won the first E-Day challenge in the company with 125 upgrades in one day.
- Managed merchandising operations and department execution.
- Recognized by Roger Hogate for achieving the best cleanliness and SOP standards for produce in the region.
- Won 2nd place in the regional van tour while serving as Merchandise Manager.
- Developed the most productive front end in the region.
Center Manager / Hardlines Manager / Marketing Manager
Costco Wholesale
Prescott, AZ
03.1997 - 04.2000
Membership Supervisor / Front-End Supervisor / Administrative Clerk
Costco Wholesale
Prescott, Arizona
05.1996 - 03.1997
Administrative Clerk
Costco Wholesale
Winchester, VA
05.1995 - 05.1996
- Supported warehouse administrative and operational functions in roles such as payroll, sales audit, expenses, and vault.
Administrative Clerk / Front-End Clerk / Stocker / Cake Decorator
Costco Wholesale
Vallejo, CA
04.1992 - 05.1995
Education
Associate of Arts - Horticultural Science
NCTC
Gainesville, TX08-2026
Skills
- Warehouse operations management
- Strong merchandising skills
- Fresh and ancillary department knowledge
- Budgeting and financial planning
- Buying and inventory management
- Vendor relationship
- New warehouse openings coordination
- Employee training and development
Professional Highlights
- 34+ years with Costco Wholesale
- 31+ years of management and leadership experience
- Extensive experience in both warehouse operations and corporate buying
- Multiple new warehouse openings in operational and buying roles
- Best-in-company performance in multiple categories and initiatives
- Proven success improving sales, margins, productivity, penetration, and operational standards
Timeline
Assistant General Manager
Costco Wholesale
01.2016 - Current
Ticket, Gift Card & Roadshow Buyer
Costco Wholesale Texas Buying
11.2014 - 01.2016
Assistant Buyer, Tickets/Gift Cards/Roadshows & ICS Supervisor
Costco Wholesale Texas Buying
06.2011 - 11.2014
Administrative Assistant
Costco Wholesale San Diego Buying
05.2005 - 06.2011
ICS Mexico
01.2005 - 05.2005
Administrative Mgr, Front-End Mgr, Merchandise Manager
Costco Wholesale
04.2000 - 01.2005
Center Manager / Hardlines Manager / Marketing Manager
Costco Wholesale
03.1997 - 04.2000
Membership Supervisor / Front-End Supervisor / Administrative Clerk
Costco Wholesale
05.1996 - 03.1997
Administrative Clerk
Costco Wholesale
05.1995 - 05.1996
Administrative Clerk / Front-End Clerk / Stocker / Cake Decorator
Costco Wholesale
04.1992 - 05.1995
Associate of Arts - Horticultural Science
NCTC