Nicole Martinez
Bronx,NY
Summary
Strategic General Operations Manager leads by example, builds strong relationships and influences frontline staff to drive results. Delegates and manages projects and activities in time-sensitive environments. Excellent written and oral communication skills to deliver engaging, informative and well-organized presentations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Dos Toros Taqueria
09.2023 - Current
- Established clear expectations and objectives for team members and helped each achieve goals
- Spearheaded strategic planning initiatives to enhance operational efficiency
- Established departmental policies and goals in conjunction with board members and organization officials
Culinary Lead
Cava Restaurant
02.2023 - 08.2023
- Recommended improvements after analyzing service quality and customer feedback
- Oversaw daily kitchen operations, ensuring quality and efficiency
- Enforced policies and quality standards through supervision and performance reviews
Quality Control Inspector
ZT Systems
07.2019 - 07.2021
- Analyzed defect trends and collaborated with engineering to implement corrective actions
- Computed usable amounts of items in shipments
- Validated feasibility of manufacturing processes through first-piece inspections
Line Leader
Summer Salt
01.2018 - 03.2020
- Recorded daily production data, identified trends and used findings to improve output
- Resolved defects by correcting products and removing sub-standard items from line
- Moved products to appropriate stations for further processing, labeling and packaging
Education
Doctor Of Nursing Practice - Nursing Practice
Borough of Manhattan Community College
New York, NYDiploma -
Liberty High School for Newcomers
Manhattan, New York06.2021
Skills
- Employee relations
- Organizational restructure and change
- Business process reengineering
- Administrative management
- Visionary leadership
Certification
Human Resources Essentials Certification
Food Handlers Certification
Timeline
General Manager
Dos Toros Taqueria
09.2023 - Current
Culinary Lead
Cava Restaurant
02.2023 - 08.2023
Quality Control Inspector
ZT Systems
07.2019 - 07.2021
Line Leader
Summer Salt
01.2018 - 03.2020
Diploma -
Liberty High School for Newcomers
Human Resources Essentials Certification
Food Handlers Certification
Doctor Of Nursing Practice - Nursing Practice
Borough of Manhattan Community College
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