Nicole Mata
Cranston,RI
Summary
Enthusiastic, hard-working, responsible high school student known for high productivity and efficiency in task completion. Possess specialized skills in customer service, communication, and problem-solving. Excel in teamwork, adaptability, and empathy, ensuring exceptional guest experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cast Member - Cashier
Chuck E. Cheese.
Warwick, RI
06.2024 - Current
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Built and maintained productive relationships with employees.
- Maintained physical fitness and appearance as per character requirements.
Education
Cranston High School East
Cranston, RISkills
- Strong teamwork
- Character development
- Exceptional communication
- Language proficiency
- Performance skills
- Leadership qualities
- Quick-learning
- Adaptable
- Body language
- Vocal tone
- Exceptional interpersonal skills
- Set etiquette
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Part-time Eternal Florist
Accomplishments
- Highest Honor Roll (2022-2023)
- High Honor Roll (2023-2024)
- Star Cast Member of the Month (09/2024)
Certification
- OSHA-10 General Industry (Healthcare) Certified (05/2023)
- Adult First Aid | CPR AED All Ages Certified (11/2023)
References
References available upon request.
Timeline
Cast Member - Cashier
Chuck E. Cheese.
06.2024 - Current
- OSHA-10 General Industry (Healthcare) Certified (05/2023)
- Adult First Aid | CPR AED All Ages Certified (11/2023)
Cranston High School East
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