Nicole Matteo
Sicklerville,NJ
Summary
Driven Medical Assistant with a proven track record at Honig Family Practice, adept in HIPAA compliance and patient-focused care. Excelled in coordinating care plans and enhancing patient cooperation through effective communication. Demonstrated expertise in medical billing and coding, alongside a commitment to fostering strong patient relationships. A reliable team player, skilled in clinical documentation and patient care coordination.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Lead Medical Scribe
Honig Family Practice
1805 S. Broad St. Philadelphia, PA 19148
09.2012 - Current
- Perficient in gathering medical history including medication information.
- Directed patients to exam rooms, fielded questions, took vitals, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills.
- Coordinated patient DME orders, TOC calls, medication authorizations and pre-certifications.
- Performed phlebotomy, injections, EKG's, and suture removals.
- Followed up with patients with calls to monitor treatment plans, medication and preventative testing adherence.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs as a medical scribe.
- Assisted with billing and coding.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained the plan of care with patients, including teaching about medications, to reduce non compliance and increase patient cooperation.
- Have worked with Tandigm and Aledade and facilitate quality patient care.
- Experience in EClinical Works and locating information through Epic for Jefferson, Pennsylvania Hospital, Main Line Health, Trinity Health, Temple and Cooper Hospital.
Medical Assistant
Dr. Bryan Levey
475 Old Marlton Pike W Suite 4 Marlton, NJ 08053
08.2011 - 07.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Assistant Certification - Medical Assistant
Harris School of Business - Voorhees
Voorhees, NJ08.2011
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Appointment Setting
- Patient Care Coordination
- Medical billing and coding
- Clinical Documentation
- Patient-focused care
- Reliable team player
Timeline
Medical Assistant/Lead Medical Scribe
Honig Family Practice
09.2012 - Current
Medical Assistant
Dr. Bryan Levey
08.2011 - 07.2012
Medical Assistant Certification - Medical Assistant
Harris School of Business - Voorhees