Nicole Matteo
Sicklerville,NJ
Summary
Driven Medical Assistant with a proven track record at Honig Family Practice, adept in HIPAA compliance and patient-focused care. Excelled in coordinating care plans and enhancing patient cooperation through effective communication. Demonstrated expertise in medical billing and coding, alongside a commitment to fostering strong patient relationships. A reliable team player, skilled in clinical documentation and patient care coordination.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Lead Medical Scribe
Honig Family Practice
09.2012 - Current
- Perficient in gathering medical history including medication information.
- Directed patients to exam rooms, fielded questions, took vitals, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills.
- Coordinated patient DME orders, TOC calls, medication authorizations and pre-certifications.
- Performed phlebotomy, injections, EKG's, and suture removals.
- Followed up with patients with calls to monitor treatment plans, medication and preventative testing adherence.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs as a medical scribe.
- Assisted with billing and coding.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained the plan of care with patients, including teaching about medications, to reduce non compliance and increase patient cooperation.
- Have worked with Tandigm and Aledade and facilitate quality patient care.
- Experience in EClinical Works and locating information through Epic for Jefferson, Pennsylvania Hospital, Main Line Health, Trinity Health, Temple and Cooper Hospital.
Medical Assistant
Dr. Bryan Levey
08.2011 - 07.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Assistant Certification - Medical Assistant
Harris School of Business - Voorhees
Voorhees, NJ08.2011
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Appointment Setting
- Patient Care Coordination
- Medical billing and coding
- Clinical Documentation
- Patient-focused care
- Reliable team player
Timeline
Medical Assistant/Lead Medical Scribe
Honig Family Practice
09.2012 - Current
Medical Assistant
Dr. Bryan Levey
08.2011 - 07.2012
Medical Assistant Certification - Medical Assistant
Harris School of Business - Voorhees
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