Nicole Matthews
Albuquerque
Summary
Detail-oriented Program Coordinator with a proven track record in database maintenance, event coordination, and administrative support. Expertise in managing program operations and facilitating collaboration to drive organizational success.
Overview
12
12
years of professional experience
Work History
Program Coordinator
UNM Center for Development and Disability
Albuquerque
04.2017 - Current
- Maintained a comprehensive database to accurately record the program clients on the waitlist and closed files.
- Requested the necessary records needed to complete an Autism Spectrum Disorder (ASD) evaluation.
- Maintained strict confidentiality with adherence to HIPAA guidelines and regulations.
- Facilitated communication between team members and external early intervention teams.
- Collaborated with other program staff within the organization to coordinate efforts that support overall organizational objectives.
- Prepared periodic reports and records on program activities for management and contract funders.
- Managed the day-to-day operations of the program, ensuring Outlook calendar and scheduling accuracy.
- Explained UNM ECEP program information and requirements to parents, early intervention providers, and answered related program questions.
- Created and maintained a SurveyMonkey survey and results for participants of ECEP Office Hours, offered once per month. maintained partnerships with community organizations to expand program reach.
Senior Administrative Assistant
University of New Mexico Medical Group
Albuquerque
04.2016 - 04.2017
- Coordinated scheduling for medical staff and departments across the organization, and outside Managed Care Options.
- Managed correspondence and communication for UNMMG leadership and team members effectively.
- Provided administrative support to senior management team.
- Scheduled meetings, appointments, and events for executives.
Administrative Assistant III
UNM Center for Development and Disability
Albuquerque
10.2013 - 04.2016
- Supported Nurse Family Partnership and Parents as Teachers Home Visiting program staff with administrative tasks to enhance operational efficiency.
- Coordinated travel arrangements for staff attending training and conferences.
- Conducted data entry into management systems to ensure accurate record-keeping. Prepared reports that were provided to the funding agency.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Some College (No Degree) - Liberal Arts And Sciences
University of New Mexico
Albuquerque, NMSkills
- Database maintenance
- Event coordination
- Administrative support
- Records management
- Problem solving
- Attention to detail
- Time management
- Strategic planning
- Standard operating procedures
- Generating schedules
Timeline
Program Coordinator
UNM Center for Development and Disability
04.2017 - Current
Senior Administrative Assistant
University of New Mexico Medical Group
04.2016 - 04.2017
Administrative Assistant III
UNM Center for Development and Disability
10.2013 - 04.2016
Some College (No Degree) - Liberal Arts And Sciences
University of New Mexico