Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nicole Mattiace

Floral Park,NY

Summary

Experienced direct care professional with 11+ years in mental health and developmental care seeking a Residential Program Assistant role. Proven expertise in managing treatment programs, supervising teams, and providing personalized support to ensure optimal outcomes for residents.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Mental Health therapy aide

Creedmoor Psychiatric Center
, USA
03.2015 - Current
  • Company Overview: NYS OMH
  • Deliver direct care services, rehabilitation, and support for individuals with mental illnesses in community settings
  • Assess program readiness and functional levels, aiding in rehabilitation and recovery processes
  • Ensure health and safety standards in residential environments, addressing issues promptly
  • Collaborate with teams to develop, implement, and document individualized care plans; administer medications as needed
  • Advocate for residents, fostering personal growth and independence through guidance and support
  • NYS OMH

Direct Support Assistant

Bernard Fineson DDSO
, USA
03.2013 - 03.2015
  • Company Overview: NYS OPWDD
  • Provided care and support for individuals with developmental disabilities in group home settings
  • Assisted clients in developing ADL skills and ensured a safe, therapeutic environment
  • Facilitated community integration and advised on adaptive equipment for daily activities
  • NYS OPWDD

Manager

Buttercooky Bakery
Floral Park, NY
05.2007 - 09.2013
  • Supervised and trained staff, ensuring smooth operations and goal achievement
  • Managed schedules, performance, and financial documentation
  • Mediated conflicts among staff and customers, fostering a collaborative environment

Education

CASAC Training -

Molloy College
Rockville Centre, NY
11.2024

High School Diploma -

Saint Francis Preparatory School
Fresh Meadows, NY

Skills

  • Strong communication
  • Active listening
  • Leadership
  • Team management
  • Critical thinking
  • Problem-solving
  • Time management
  • Attention to detail
  • Proficiency in Microsoft Word
  • Proficiency in MHARS

Certification

  • New York State Driver’s License
  • CASAC in progress
  • CPR & AED Training
  • AMAP Certification

References

Professional references provided upon request.

Timeline

Mental Health therapy aide

Creedmoor Psychiatric Center
03.2015 - Current

Direct Support Assistant

Bernard Fineson DDSO
03.2013 - 03.2015

Manager

Buttercooky Bakery
05.2007 - 09.2013

CASAC Training -

Molloy College

High School Diploma -

Saint Francis Preparatory School

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Nicole Mattiace