Nicole Mattson
Aria Mitchell Manor
Milwaukee,WI
6
years of professional experience
Dynamic and dependable professional with experience at Aria Mitchell Manor, excelling in resident engagement and safety. Proven ability to enhance community interaction and streamline operations. Strong communication skills combined with a commitment to quality service ensure optimal outcomes. Recognized for training new staff and maintaining high standards in fast-paced environments.
Work History
Resident Assistant
1 Year- Assisted residents with daily living activities, promoting independence and comfort.
- Facilitated community events, enhancing resident engagement and social interaction.
- Provided support during emergency situations, ensuring resident safety and wellbeing.
- Maintained accurate records of resident needs and preferences for personalized care.
- Monitored and reported changes in residents' health status to appropriate staff members.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Package Handler
1 Year 3 Months- Sorted and organized packages for efficient processing and distribution.
- Operated material handling equipment to transport packages within warehouse.
- Conducted quality checks to ensure compliance with shipping standards.
- Collaborated with team members to optimize workflow and improve efficiency.
- Maintained cleanliness and safety of work area according to company protocols.
- Assisted in training new employees on operational procedures and safety guidelines.
Restaurant Hostess
2 Years 9 Months- Greeted and seated guests, ensuring positive first impressions.
- Managed reservation system to optimize seating efficiency.
- Assisted with menu explanations and answered guest inquiries.
- Collaborated with staff to ensure smooth service flow during peak hours.
- Trained new hostesses on service standards and procedures.
- Maintained organized waitlist, streamlining guest seating process.
Education
High School Diploma
Skills
Communication
Highly dependable
Work hard
Go getter
Fast
Understandable
Timeline
Resident Assistant
Aria Mitchell Manor
10.2025 - CurrentRead More
Package Handler
FedEx Ground
07.2024 - 10.2025Read More
Restaurant Hostess
Botanas Restaurant
11.2020 - 08.2023Read More
Wisconsin Lutheran High School
High School Diploma
Read More