Nicole McChesney
Billings,MT
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
8
8
years of professional experience
Work History
Social Services Assistant
Skyline Heights Nursing And Rehab
2023.06 - Current
- Conducted thorough assessments of client needs, connecting them with appropriate resources and support networks.
- Served as a liaison between clients and external agencies, advocating for their needs and promoting effective communication.
- Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
- Supported the professional development of team members by sharing knowledge, experience, and insights into effective practice within the field of social services assistance.
- Coordinated appointments between clients and essential service providers while remaining sensitive to individual scheduling constraints.
- Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
- Participated in ongoing training opportunities, staying current on best practices within the field of social services.
- Secured housing for resident's wanting to return to the community by collaborating with various community agencies.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Social Services Director
Bella Terra Billings
2019.02 - 2023.04
- Developed and maintained strong community partnerships, resulting in increased access to resources for clients.
- Provided leadership, guidance and support to staff members.
- Discharge Planning from day of admission
- Set up Home Health services upon discharge
- Maintain healthy relationships with Providers that round in the facility.
- Complete MDS assessments
- Facilitate Initial Care Conferences, Patient Family Conferences, and Hospice Care Conferences
- Develop person centered care plans
- Complete Medicaid Applications for those needing assistance.
Social Services Director
Valley Healthcare
2016.07 - 2019.02
- Developed and maintained strong community partnerships, resulting in increased access to resources for clients.
- Supervisor for LTC Social Worker and Social Service Designee
- MDS interviews
- Person centered care plans
- Facilitate 48-72 hour meeting after admission
- Facilitate Patient Family Conferences for Skilled Patients
- Discharge planning from day of admission
- Set up Home Health services at time of discharge
- Facilitate ordering of DME
- Keeper of Discharge Calendar
- Visions computer program
- Advocate for Resident's and Patient's
Education
Bachelor of Science - Human Services
Montana State University-Billings
Billings, MT05.1995
Skills
- Empathy Display
- Abuse and Neglect Investigation
- Client Advocacy
- Behavioral assessment
- Caseload Management
- Progress Documentation
- Active Listening
- Client Needs Assessments
- Client Assistance Referrals
- Implementing Client Care Plans
- Housing resources
Timeline
Social Services Assistant
Skyline Heights Nursing And Rehab
2023.06 - Current
Social Services Director
Bella Terra Billings
2019.02 - 2023.04
Social Services Director
Valley Healthcare
2016.07 - 2019.02
Bachelor of Science - Human Services
Montana State University-Billings
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