NICOLE MCCULLOUGH
TINA HO MD, FACIAL PLASTIC SURGERY
Springfield,PA
14
years of professional experience
Strategic sales professional with over 10 years in account management and business development. Expertise in cultivating client relationships, qualifying leads, and implementing consultative sales strategies to drive revenue growth. Currently focused on the facial plastic surgery sector, enhancing service delivery through collaboration with medical teams and patients.
Work History
Surgical Sales Coordinator
4 Years 1 Month- Drove company sales revenue growth by 55% from 2022–2025 through strategic lead management, patient relationship development, sales follow-up, and pricing strategies.
- Manage incoming leads from initial inquiry through consultation and surgical scheduling, qualifying prospective patients and identifying appropriate candidates.
- Apply consultative selling techniques to identify patient needs, address objections, establish value, and guide prospective patients through the decision-making process.
- Managed incoming leads from initial inquiry through consultation and surgical scheduling, qualifying prospective patients and matching them with appropriate surgical options.
- Maintain consistent follow-up with prospective patients to increase engagement, conversion, and retention.
- Maintained consistent follow-up with prospective patients to boost engagement, improve conversion rates, and enhance retention.
- Manage and analyze surgical pricing strategies to support competitive positioning, profitability, and revenue growth.
- Partner closely with physicians, anesthesiologists, nurses, and surgical staff to coordinate patient needs and deliver a seamless customer experience.
- Developed and implemented office policies and processes that enhanced operational efficiency and improved patient experience.
Marketing & Leasing Assistant
2 Years- Engaged prospective tenants, conducted property tours, and communicated property value propositions to drive leasing and business development efforts.
- Supported leasing and business development efforts by engaging prospective tenants, conducting property tours, and communicating property value propositions.
- Built and maintained relationships with tenants, brokers, vendors, and business partners.
- Coordinated with executive contacts and regional marketing teams to effectively execute company initiatives.
- Coordinated with executive-level contacts and regional marketing teams to execute company initiatives.
- Supported broker events, promotional activities, client communications, and leasing presentations to enhance overall leasing strategy and outreach.
Marketing Coordinator
1 Year 1 Month- Managed marketing initiatives and business relationships, enhancing visibility and collaboration for 20 independent merchants.
- Developed customized promotional strategies to increase product visibility and customer engagement.
- Created and presented marketing materials for trade shows, events, and community programs.
- Developed newsletters, website content, social media campaigns, and advertising materials to promote products and services.
- Established partnerships with external marketing firms and creative partners to deliver effective, client-focused campaigns.
- Represented the organization at tours, events, and community engagements.
Relationship Manager
6 Years 2 Months- Managed and grew customer relationships throughout the East Coast sales territory.
- Identified opportunities to expand business and strengthen long-term customer partnerships, enhancing client retention.
- Conducted product demonstrations and presentations, developing customized displays to better showcase offerings.
- Managed customer accounts, inventory, A/P, A/R, and sales-related data.
- Managed customer accounts, inventory, A/P, A/R, and sales-related data to ensure seamless operations.
- Supported recruiting, onboarding, and employee training.
Education
Bachelor of Arts - Corporate Communications
Skills
Consultative Selling
Sales Closing
Sales Presentations
Objection Handling
Customer Needs Assessment
Sales Follow-Up
Lead Generation & Qualification
Account Management
Business Development
Healthcare Relationships
Product Education
Revenue Growth
Cross-Functional Collaboration
HubSpot
Microsoft Office
Relationship Building
Timeline
Surgical Sales Coordinator
TINA HO MD, FACIAL PLASTIC SURGERY
09.2022 - CurrentRead More
Marketing & Leasing Assistant
WORKSPACE PROPERTY TRUST
03.2020 - 03.2022Read More
Marketing Coordinator
PHILADELPHIA WHOLESALE PRODUCE MARKET
02.2019 - 03.2020Read More
Relationship Manager
SCARAMUZZA’S PASTA PRODUCTS
12.2012 - 02.2019Read More
Penn State University
Bachelor of Arts from Corporate Communications
Read More