Nicole McDonald
Ashland ,OH
Summary
Dynamic Scheduling Coordinator and Lead Preschool Teacher with a proven track record at Charles River Labs and JCKids. Excelled in staff coordination and fostering interpersonal relationships, enhancing operational efficiency and team harmony. Mastered schedule management and problem-solving, significantly reducing scheduling conflicts and improving staff satisfaction. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Pay Window
Ashland Eyecare, Inc.
Ashland, OH
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Legal Secretary
Miller, Reynolds, Mason & Brower, LLC.
Wooster, OH
12.2024 - 05.2025
- Managed document preparation and filing for legal cases to ensure compliance with court deadlines.
- Drafted and edited correspondence, legal documents, and reports for attorney review and client communication.
- Coordinated scheduling of appointments, meetings, and court appearances to optimize attorney time management.
- Maintained case management systems to track progress and streamline workflow across various legal matters.
Scheduling Coordinator
Charles River Labs
Ashland, OH
02.2019 - 09.2024
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
- Collaborated with other schedulers across different departments to share best practices for efficient coordination methods throughout the organization.
Lead Preschool Teacher
JCKids
Mansfield, OH
07.2016 - 06.2019
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Assisted and supervised 12 children through entire school day.
- Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
- Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education.
Education
High School Diploma -
Crestview High School
Ashland, OH06.2000
Skills
Problem-Solving
Strong Work Ethic
Data Entry
Customer relations understanding
Verbal and written communication
Teamwork and Collaboration
Time management skills
Attention to Detail
Schedule Management
Staff Coordination
Effective Multitasking
Deadline-oriented
Telephone Etiquette
Interpersonal Relationships
Timeline
Pay Window
Ashland Eyecare, Inc.
05.2025 - Current
Legal Secretary
Miller, Reynolds, Mason & Brower, LLC.
12.2024 - 05.2025
Scheduling Coordinator
Charles River Labs
02.2019 - 09.2024
Lead Preschool Teacher
JCKids
07.2016 - 06.2019
High School Diploma -
Crestview High School