Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Mckenzie

Arlington

Summary

Professional, in crafting high-quality foods and beverages, and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations, and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in baking, culinary arts, coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
01.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Bakery Assistant

Sandburg Cafe
01.2023 - 01.2025
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Registered Nurse

Mary Lucy Hospital
05.2022 - 12.2022
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Education

Culinary Arts

G&G Buttercakes Culinary
Adenta, Ghana
08-2022

Bachelor of Science - Nursing

Wisconsin International University
North Legon, Ghana
05-2022

High School Diploma -

Seven Great Princes High School
Dansoman, Ghana
09-2018

Skills

  • Time management
  • Attention to detail
  • Team player
  • Exceptional customer service
  • Team leadership
  • Safe food handling
  • Food preparation
  • Quality control
  • Inventory management
  • Product displays
  • Workflow management
  • Workstation maintenance

Certification

  • Culinary Arts, G&G Butter Cakes Culinary - August 2022
  • Registered Nurse License (Ghana) - 2022 to date
  • CPR/FIRST AID, American Heart Association - 2023 2026

Timeline

Barista

Starbucks
01.2025 - Current

Bakery Assistant

Sandburg Cafe
01.2023 - 01.2025

Registered Nurse

Mary Lucy Hospital
05.2022 - 12.2022

Culinary Arts

G&G Buttercakes Culinary

Bachelor of Science - Nursing

Wisconsin International University

High School Diploma -

Seven Great Princes High School

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