Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Mckinney

Memphis,TN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Monitor Tech position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Caregiver

Amada Senior Care
Memphis, TN
01.2022 - Current
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Patient Care Assistant

Baptist Memorial Hospital Memphis
Memphis, Tennessee
11.2018 - 01.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Trained in medical terminology in English to improve communication and care for non-native English speaking patients

Home Coordinator

Shelby Residential Vocational Services
Memphis, TN
06.2010 - 02.2018
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Direct day-to-day administrative and operational functions for 5-bed facility, providing guidance and leadership to over 13 employees across more than 1 departments.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.

Cage Cashier

Resorts Tunica Casino
Robinsonville, MS
05.2008 - 05.2010
  • Processed various cash transactions and answered gaming customer questions.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Performed check cashing for customers based on company policies.
  • Issued gaming coins and tokens to customers for cash.
  • Secured casino funds not in use after balancing cash drawer
  • Quickly and accurately counted drawers at start and end of each shift

Education

South Side High School
1880 Prospect

Skills

  • HIPAA Compliance
  • Time Management
  • Household Management
  • First Aid Certification
  • Personal Care Assistance
  • Customer Service
  • Verbal and written communication skills

Timeline

Caregiver

Amada Senior Care
01.2022 - Current

Patient Care Assistant

Baptist Memorial Hospital Memphis
11.2018 - 01.2022

Home Coordinator

Shelby Residential Vocational Services
06.2010 - 02.2018

Cage Cashier

Resorts Tunica Casino
05.2008 - 05.2010

South Side High School

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Nicole Mckinney