Nicole M. Joseph
Mahwah,NJ
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
12
12
years of professional experience
Work History
Senior Field Producer
Crazy Legs Productions
Atlanta, GA
09.2024 - Current
- Managed production schedules, adjusting timelines and resources as necessary.
Server Trainer
Grand Lux Cafe
Paramus, NJ
08.2024 - Current
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Provided exceptional customer service to ensure a positive dining experience for guests
- Demonstrated strong communication skills by accurately taking and delivering food and beverage orders
Field Producer
Sharp Entertainment
New York, NY
03.2020 - 12.2023
- Led international and domestic production teams, directing scenes, conducting on-camera interviews, and managing production schedules and budgets
- Directed 2-camera crews, managed talent, and tracked story development to ensure project success
- Generated beat sheets and hot sheets to optimize resources for project needs
Production Manager
Lincoln Square Productions
New York, NY
03.2019 - 03.2020
- Spearheaded logistical and operational aspects of production, ensuring seamless execution of projects
- Balanced production team spending and tracked expenses to stay within budget constraints
- Provided support across various projects, demonstrating flexibility in a fast-paced environment
Production Manager
Sharp Entertainment
10.2017 - 03.2019
- Took production stills and handled organization of releases and permits
- Acted as liaison between production team and external vendors and suppliers
- Provided support across various projects, maintaining accurate documentation and records
Lead Server
Grand Lux Cafe
Paramus, NJ
10.2012 - 10.2017
- Trained new staff in menu knowledge, customer service best practices, and service techniques
- Provided exceptional customer service to ensure a positive dining experience for guests
- Demonstrated strong communication skills by accurately taking and delivering food and beverage orders
- Maintained a clean and organized workspace, including tables, dining area, and service stations
- Efficiently handled payments and processed transactions using POS systems
- Collaborated with kitchen staff to ensure timely and accurate delivery of food orders
Education
Bachelor of Arts - Journalism and Media Studies
Rutgers University
Timeline
Senior Field Producer
Crazy Legs Productions
09.2024 - Current
Server Trainer
Grand Lux Cafe
08.2024 - Current
Field Producer
Sharp Entertainment
03.2020 - 12.2023
Production Manager
Lincoln Square Productions
03.2019 - 03.2020
Production Manager
Sharp Entertainment
10.2017 - 03.2019
Lead Server
Grand Lux Cafe
10.2012 - 10.2017
Bachelor of Arts - Journalism and Media Studies
Rutgers University
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