Nicole Moen
VALLEY CITY,ND
Summary
Results-driven professional in customer service and management with a strong background in point-of-sale operations and inventory control. Trained teams and optimized workflows to enhance customer satisfaction and operational efficiency. Dedicated to delivering exceptional service and maintaining financial accuracy.
Overview
19
19
years of professional experience
Work History
Cashier, Cashiers
Brothers III
Valley City, ND
05.2024 - Current
- Processed customer transactions using point-of-sale systems efficiently.
- Served customers promptly, enhancing their shopping experience, Stocked shelves with merchandise, ensuring product availability for customers., Maintained clean, organized store environment, contributing to customer satisfaction..
- Assisted customers with product inquiries and service requests promptly.
- Maintained cleanliness and organization of the checkout area consistently.
Patient Access Representative
Jamestown Regional Medical Ctr
Jamestown, ND
03.2023 - Current
- Registered patients for timely ER evaluation.
- Collected and verified patient information for accurate records.
- Managed patient check-in and check-out processes efficiently.
- Greeted patients and families to provide a welcoming atmosphere.
Manager, Managers, All Other
Casey's
Valley City, ND
05.2014 - 03.2023
- Directed daily operations to ensure efficient store management.
- Scheduled staff shifts, coordinated hiring and ordering, managed stocking and processed daily deposits
- Trained and mentored team members on customer service standards.
- Implemented inventory management practices to optimize stock levels.
Manager, Managers, All Other
Stop N Go
Valley City, ND
12.2008 - 05.2014
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Developed training programs for new employees to enhance service quality.
- Coordinated employee schedules to optimize staffing for operational needs, Conducted interviews to identify and select top candidates for various roles, Placed orders for inventory to support seamless operations and meet demand, Processed daily cash deposits to maintain financial accuracy
Direct Support Professional, Nursing Assistants
Open Door Center
Valley City, ND
08.2007 - 11.2008
- Assisted individuals with daily living skills and personal hygiene.
- Assisted residents with daily living activities to promote independence and enhance quality of life.
- Provided emotional support and companionship to enhance client well-being.
- Developed individualized care plans to meet client needs and preferences.
Education
Associate's Degree - Human Services
Rasmussen University
Moorhead, MN03-2013
High School Diploma -
Maple Valley
Tower City, ND05-1998
Skills
- Point-of-sale transactions
- Transaction processing
- Stock oversight
- Inventory oversight
- Cash handling
- Customer service
Timeline
Cashier, Cashiers
Brothers III
05.2024 - Current
Patient Access Representative
Jamestown Regional Medical Ctr
03.2023 - Current
Manager, Managers, All Other
Casey's
05.2014 - 03.2023
Manager, Managers, All Other
Stop N Go
12.2008 - 05.2014
Direct Support Professional, Nursing Assistants
Open Door Center
08.2007 - 11.2008
Associate's Degree - Human Services
Rasmussen University
High School Diploma -
Maple Valley