Nicole Monaco
Lake Worth,FL
Summary
Dynamic professional with a strong background in visual merchandising and technical product knowledge. Experienced in training staff on various product knowledge areas and systems, including high end running and hiking footwear and apparel. Proficient in managing ambiguity and coordinating with multiple teams towards a shared goal.
Overview
4
4
years of professional experience
Work History
Senior Operations Specialist
REI
Palm Beach Gardens, Florida
10.2025 - Current
- Orchestrated events, managing complex logistics to create seamless experiences.
- Maintained relationships with local nonprofits, organizations, and brand representatives to foster community partnerships.
- Managed daily operations, ensuring compliance with company standards and optimizing workflow.
Senior Sales Specialist
REI
Palm Beach Gardens , FL
04.2022 - 10.2025
- Provided product knowledge training to new staff, fostering skill development and confidence.
- Analyzed market trends to identify opportunities for increased sales and customer engagement.
- Designed engaging visual displays to enhance customer experience and product visibility.
Education
Bachelor of Arts - Geography
University of South Florida
Tampa, FL12-2020
Skills
- Event coordination
- Visual merchandising
- Problem solving
- Team leadership
- Adaptive thinking
- Training development
- Budget administration
- Logistics management
References
David Liu - Small Store Manager
- Dliu@rei.com (425) 971-6785
Jeremy Marr - Department Manager
- Jmarr@rei.com (425) 583-6152
Ericka Kessler - Department Manager
- Ekessle@rei.com (425) 622-4210
Timeline
Senior Operations Specialist
REI
10.2025 - Current
Senior Sales Specialist
REI
04.2022 - 10.2025
Bachelor of Arts - Geography
University of South Florida