Nicole Moore
Pasco,WA
Overview
4
4
years of professional experience
Work History
Bank Teller
Banner Bank
Pasco, WA
11.2023 - 02.2024
- Managed complex financial transactions, ensuring accuracy and compliance with banking regulations while delivering personalized service to diverse clientele.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Balanced cash drawers and maintained accurate records of transactions.
- Adhered to security and compliance procedures to protect bank assets.
- Streamlined teller operations, reducing transaction times and enhancing customer satisfaction through efficient cash handling and account management.
- Analyzed customer financial needs, recommending tailored banking products and services to drive revenue growth and deepen client relationships.
Server
Red Lobster
Kennewick, WA
01.2023 - 11.2023
- Served food and beverages to customers in a timely and professional manner.
- Provided excellent customer service by addressing any concerns or special requests.
- Managed multiple tables efficiently, ensuring all guests were attended to.
- Collaborated with kitchen staff to ensure accurate and prompt delivery of orders.
- Maintained a clean and organized work area, including setting and clearing tables.
- Embraced upselling strategies, introducing guests to premium menu items and specials, contributing to increased average check sizes.
Administrative Clerk
Nixon's Marine, Inc.
Pasco, WA
05.2022 - 11.2022
- Manage complex administrative tasks including loan document preparation, vehicle titling, and large payment processing for boat sales, ensuring accuracy and efficiency.
- Answered multi-line phone system, efficiently directing calls to appropriate departments.
- Greeted and assisted customers, promptly addressing inquiries, enhancing customer satisfaction.
- Organized office operations, maintaining efficiency and professionalism in daily tasks.
- Entered data into Quickbooks POS, updated customer contacts, keeping records current.
Inbound Receiver
Amazon Fulfillment Center
DuPont, WA
03.2020 - 05.2022
- Followed a safe standard of work conduct while proficiently processing hundreds of items an hour to meet customer demands.
- Unloaded pallets and deliveries and organized products in warehouse.
- Created and received pallets from other Amazon warehouses to be stowed at the correct facility.
- Problem Solver; efficiently resolved associate issues with product and thoroughly researching through the Amazon Inside Portal's to ensure correct product had been received.
- Served as Learning Ambassador, training new associates in large groups on safe and effective job performance for stowing, receiving, and pallet building.
Timeline
Bank Teller
Banner Bank
11.2023 - 02.2024
Server
Red Lobster
01.2023 - 11.2023
Administrative Clerk
Nixon's Marine, Inc.
05.2022 - 11.2022
Inbound Receiver
Amazon Fulfillment Center
03.2020 - 05.2022