Nicole Morales
Davison,MI
Summary
As a customer service professional, I bring valuable experience in addressing and resolving customer issues effectively. I am known for showing strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita Dialysis Corporation
Flushing, MI
10.2024 - Current
- Monitored patient vitals and reported changes to nursing staff for timely interventions.
- Maintained accurate records of patient treatments, contributing to comprehensive healthcare documentation systems.
- Provided compassionate support to patients, enhancing their comfort during treatment sessions.
- Educated patients on treatment processes and self-care techniques post-dialysis for improved health outcomes.
Bartender
The Agitated Grape
Davison, MI
04.2022 - Current
- Resolved customer complaints swiftly, fostering a positive atmosphere and repeat business.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Personal Trainer
Davison Athletic Club
Davison, MI
06.2023 - 08.2025
- Provided instructions in proper form, technique, and safety when performing exercises.
- Designed personalized fitness programs tailored to individual client goals and fitness levels.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
Education
High School Diploma -
Davison High School
Davison, MI06-2013
Skills
- Effective Team Leadership
- CPR Certified
- Organizational Skills
- Customer Service Expertise
- Dedicated Work Ethic
- Punctual And Reliable
- New Hire Training
- Electronic Charting
- Team Player Attitude
Certification
- CPR Certification - American Heart Association.
- Personal Trainer Certification - International Sports Sciences Association.
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Patient Care Technician
DaVita Dialysis Corporation
10.2024 - Current
Personal Trainer
Davison Athletic Club
06.2023 - 08.2025
Bartender
The Agitated Grape
04.2022 - Current
High School Diploma -
Davison High School