Nicole Moreis
SPRING,TX
Summary
Resourceful professional in property and real estate management, known for high productivity and efficiency in task completion. Possess specialized skills in tenant relations, financial oversight, and property maintenance. Excel in negotiation, communication, and problem-solving, ensuring smooth operation and client satisfaction.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Community Manager
Mark Dana Management Texas
The Woodlands, Texas
01.2025 - Current
- Organized and facilitated events to promote resident interaction and participation.
- Assisted in developing community guidelines and policies for resident activities.
- Collaborated with vendors to ensure quality service for community amenities.
- Developed and implemented strategies to increase community engagement.
- Improved NOI through rent growth and expense management.
- Drove facility growth and increased resident morale by planning special activities.
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Ensured compliance with all state and local laws regarding fair housing practices.
Realtor
Keller Williams Professionals
Spring, Texas
11.2022 - Current
- Guided clients through home buying and selling processes with expertise.
- Conducted market analysis to determine property values and trends.
- Developed marketing strategies for property listings and open houses.
Community Manager
Dominium Management Services
Houston, TX
12.2023 - 09.2024
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Improved NOI through rent growth and expense management.
- Maintained accurate financial records related to rental income and security deposits.
- Reviewed agent activities to check performance and optimize approaches.
- Established policies for late fees, pet ownership, smoking regulations.
- Managed property maintenance issues such as plumbing, electrical, and HVAC repairs.
- Trained staff on compliance, policies and procedures to maximize success.
- Facilitated communication between tenants and landlord or property management company.
- Led training sessions for leasing consultants to improve sales techniques and customer service skills.
NRP Group
Affordable Community Manager
Houston
01.2022 - 05.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Developed marketing strategies to attract new tenants to vacant units.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Performed regular site visits to check on conditions of the premises.
Senior Leasing Consultant/Assistant Manager
Allied Orion Management
Houston, Texas
07.2017 - 07.2021
- Trained junior consultants on leasing procedures and customer service best practices.
- Analyzed market trends to adjust pricing strategies for competitive leasing offers.
- Reviewed and evaluated prospective tenants' applications to determine eligibility for tenancy.
- Assisted with the preparation of monthly financial statements for management review.
- Built brand loyalty by delivering stellar leasing experience to residents.
- Prepared detailed budgets and financial reports for properties.
- Ensured compliance with safety regulations and company policies.
Education
BBA - Business Management
University of Houston Downtown
Houston, TX 07.2023 - 07.2026
Leasing 101
Houston Apartment Association
Houston, TX 11.2022 - 11.2022
Real Estate Sales Agent License - Realtor
Austin School of Real Estate
Houston, TX 06.2020 - 07.2021
Certified Leasing Professional - NALP
National Apartment Association
Houston, TX 02.2021 - 05.2021
Certified Occupancy Specialist
National Center For Housing Management
Houston, TXSkills
- Compliance regulations
- Team leadership
- Financial reporting
- Operations management
- Apartment inspections
- Policy administration
- Contract negotiation
- Community marketing
- Analytical thinking
- Team Training
- Financial budgeting and reporting
- Vendor management
- Staff management
- Tenant and eviction laws
- MS office suite
Timeline
Community Manager
Mark Dana Management Texas
01.2025 - Current
Community Manager
Dominium Management Services
12.2023 - 09.2024
BBA - Business Management
University of Houston Downtown
07.2023 - 07.2026
Realtor
Keller Williams Professionals
11.2022 - Current
Leasing 101
Houston Apartment Association
11.2022 - 11.2022
NRP Group
Affordable Community Manager
01.2022 - 05.2023
Certified Leasing Professional - NALP
National Apartment Association
02.2021 - 05.2021
Real Estate Sales Agent License - Realtor
Austin School of Real Estate
06.2020 - 07.2021
Senior Leasing Consultant/Assistant Manager
Allied Orion Management
07.2017 - 07.2021
Certified Occupancy Specialist
National Center For Housing Management