NICOLE MUNZ
CITY_US,New Jersey
Summary
Warm, dependable, and highly organized professional with a diverse background in guest service, events, sales, social media, and relationship building. Recognized for creating welcoming experiences and maintaining organization in fast-paced environments while collaborating effectively with teams and clients. Currently serving as an Assistant Pre-K Teacher, with a strong passion for transitioning into roles focused on hospitality, event coordination, and enhancing guest experiences. Expertise includes client relations, beauty and luxury events, brand activations, and comprehensive marketing support.
Overview
2027
2027
years of professional experience
Work History
Events / Waitress
Ridgewood Country Club
New Jersey
- Welcomed members and guests and delivered attentive, personable service during events and dining experiences.
- Monitored menu updates and specials to support members with accurate information and responses to questions.
- Prepared host stations prior to and during events; maintained clean, organized service areas throughout event operations.
- Performed regular guest check-ins to support satisfaction and ensure prompt response to requests.
- Collaborated with team members in fast-paced event environment while maintaining professional, welcoming atmosphere.
- Previous Experience
Tanning & Beauty Spa Consultant / Social Media Content Creator
A Glow Studio
West Chester, PA
- Advised clients with tailored support and addressed needs to create consistently positive client experiences in beauty and wellness environment.
- Educated clients on services and products, and recommended tailored selections based on individual needs and preferences.
- Managed product promotion and sales by clearly explaining benefits, features, and proper usage.
- Built and maintained strong client relationships while training new staff on procedures and product knowledge.
- Managed and created social media content to promote seasonal promotions and offers, driving customer interest.
- Previous Experience
Assistant Pre-K Teacher
The Goddard School
Ramsey, NJ
08.2025 - Current
- Maintained warm, organized environment to support daily needs and experiences of children and families.
- Planned, organized, and executed engaging activities by preparing materials, arranging classroom spaces, and coordinating multiple responsibilities daily.
- Engaged families with clear, friendly communication and ongoing support tailored to each child’s individual needs.
- Partnered with teachers and school leadership to align daily operations and special activities, promoting cohesive team environment.
- Managed cleanliness and organization standards while adapting workflow to changing schedules and evolving priorities.
Education
Bachelor - Communications
West Chester University
West Chester, PA05.2025
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River Dell High School
New Jersey01.2021
Skills
- Client experience enhancement
- Event coordination support
- Client communication skills
- Sales promotion
- Social media strategy
- Effective communication
- Strong organizational skills
- Time management strategies
- Collaborative teamwork
- Creative problem resolution
- Strong focus on accuracy
- Quickly adjusting to change
- Experience with Canva tools
- Experience with Mailchimp
Timeline
Assistant Pre-K Teacher
The Goddard School
08.2025 - Current
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River Dell High School
Events / Waitress
Ridgewood Country Club
Tanning & Beauty Spa Consultant / Social Media Content Creator
A Glow Studio
Bachelor - Communications
West Chester University
Personal Information
Title: Hospitality Events Guest Experience Marketing