Nicole Nariman
Turlock,CA
Summary
Results-driven Manager experienced in enhancing strategic alliances and optimizing partner ecosystems across various channels. Designed operational roadmaps and established key performance indicators that improved ecosystem health and visibility. Streamlined partner journey processes and managed marketplace operations for AWS and GCP, ensuring efficiency in transaction workflows and deal registration.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
18
18
years of professional experience
Work History
Channel & Alliances Operations Manager
Cloudinary Inc.
San Jose, CA
03.2020 - Current
- Developed operational roadmap to scale partner ecosystem across resellers, SIs, and technology alliances
- Partner with leadership to define KPIs, dashboards, and reporting structures that drive accountability and visibility into ecosystems health
- Streamline the end-to- end partner journey
- Collaborated with Partner Enablement to operationalize partner programs and manage ad-hoc projects
- Manage the marketplace listing operations and transaction workflows for AWS and GCP, including private offers
- Facilitated AWS and GCP deal registration and co-selling to strengthen partnerships and drive sales.
- Implemented PRM integration to streamline deal registration and optimize management of marketing development funds.
- Streamlined system integrations across partner ecosystem
Sr. Manager, Sales Operations
Mocana Corporation
Sunnyvale, CA
07.2019 - 03.2020
- Analyzed pipeline trends to identify opportunities for sales growth
- Conducted territory planning to optimize sales coverage and resource allocation
- Developed training materials and facilitated live sessions to enhance team knowledge
- Own SFDC Org to set up/create Sales Processes and Structure
- Created reports and dashboards to visualize key performance metrics
- Developed compensation plans to incentivize sales performance and drive results
- Managed selection and implementation of new tools and vendor partnerships
Sr. Manager, Sales Operations
RiskSense
Sunnyvale, CA
01.2017 - 07.2019
- Manage projects and tools to enhance the Sales organization
- Managed projects and tools to optimize Sales organization effectiveness
- Ensured accuracy of data across systems
- Supported Global VP of Sales with project management and preparation of Board presentations
- Conducted data trend analysis and reporting for New Business and Renewals
- Enhanced existing processes and created new procedures to streamline operations.
- Create, maintain and enhance Sales process(s)
- Supported Global VP of Sales by managing project timelines and preparing Board presentation materials.
Manager, Sales Operations
WhiteHat Security
Santa Clara, CA
01.2015 - 12.2016
- Collaborate with Global, VP of Sales to create/maintain Sales structure and approval matrix
- Led the initiative to create a Quote and CPQ tool that streamlined the quoting process for the sales team.
- Collaborated with sales management to enhance motivation and performance of sales teams
- Served as primary liaison between sales teams and internal stakeholders, facilitating effective communication.
- Ensure process flows are streamlined and efficient and create automation where needed
- Support Contract management and Renewal forecasting
- Project management of tools and vendor relations
- Supported sales management in identifying and addressing process bottlenecks and inconsistencies
- Providing guidance on quote and contract processes and the proper structure of deals
Sr. Sales Operations Analyst
WhiteHat Security
Santa Clara, CA
12.2011 - 01.2015
- Administer, manage and report on revenue forecasting
- Generate weekly forecast and metric reports & provide analysis for Sales Management
- Drove adoption of forecasting tools and dashboards across regions to enhance forecasting accuracy
- Drive adoption of forecasting tools and dashboards within respective regions
- Enterprise renewals management / Quoting / Support
- Performed data cleansing to ensure accuracy and consistency in datasets.
- Led project management initiatives to coordinate tasks and resources effectively.
- Managed territory-level activities to optimize sales operations and performance.
- Generated weekly forecast and metric reports, providing actionable analysis for sales management decisions
- Develop comprehensive pipeline reports
- Assisted in structuring and approving Enterprise and SME License Agreements to ensure alignment with business objectives
- Audit with Accounting and Contracts to ensure all data is projected correctly
- Customer service ticket management for the Sales Operations organization
- Support the direct sales organization
- Quote and sales order processing, sales contract management, and opportunity management
IT Finance Billing Analyst
Cisco Systems
Milpitas, CA
05.2009 - 12.2011
- Processed monthly invoices to ensure timely and accurate billing
- Conducted variance reporting to identify discrepancies and inform financial decisions
- Prepared monthly accrual reports to accurately reflect financial obligations
- Executed month-end close procedures to ensure accurate financial reporting
- Month end close
- Conducted IT data audits to ensure accuracy and compliance.
- Oracle reporting
- Conducted allocation analysis to assess resource distribution and financial impact
- Created Oracle reports to provide insights into financial performance
- Managed customer and global relations to enhance communication and collaboration.
Global Staffing Coordinator
SanDisk Corporation
Milpitas, CA
06.2008 - 05.2009
- Manage all global new hire documentation; offer letters, confidential documentation
- Conducted systems verification to ensure data accuracy. and data integrity.
- Audited new hire documentation for BrassRing projects to maintain compliance and accuracy.
- Reviewed new hire documentation for compliance and accuracy.; BrassRing projects
- Background check investigation audits
- Manage and record invoices
- Created pivot tables to analyze data trends and patterns.
- Prepared monthly accrual reports for financial tracking.
- Processed and tracked invoices for timely payments. for the Human Resource department.
- Publish weekly requisition headcount reports for Executives.
- Created intranet portals/gateways to facilitate employees
- Consolidate data for SAP go live project
- Designed and implemented an internal portal for the Employee Referral Program.
- Created flow charts and process maps with Microsoft Visio.
- Managed company web job postings with HR systems
- Oversaw and maintained the temporary staffing report for resource allocation.
Education
Executive MBA -
California State University, Stanislaus
Turlock, CABachelor of Science in Business Administration - Accounting and Marketing
California State University, Stanislaus
Turlock, CASkills
- AWS and GCP Marketplace Admin
- Salesforce admin
- SaaS Renewal Management
- Deal registration
- CPQ setup
- Strategic Partnership Management
- Partner operations
- Microsoft Excel expertise
- Microsoft office
- QuickBooks
- SOQL
- Project management
Timeline
Channel & Alliances Operations Manager
Cloudinary Inc.
03.2020 - Current
Sr. Manager, Sales Operations
Mocana Corporation
07.2019 - 03.2020
Sr. Manager, Sales Operations
RiskSense
01.2017 - 07.2019
Manager, Sales Operations
WhiteHat Security
01.2015 - 12.2016
Sr. Sales Operations Analyst
WhiteHat Security
12.2011 - 01.2015
IT Finance Billing Analyst
Cisco Systems
05.2009 - 12.2011
Global Staffing Coordinator
SanDisk Corporation
06.2008 - 05.2009
Executive MBA -
California State University, Stanislaus
Bachelor of Science in Business Administration - Accounting and Marketing
California State University, Stanislaus