Nicole Navarro
Fresno,CA
Summary
Dynamic and customer-focused professional with experience at Starbucks and La Michoacana Plus. Proven ability in cash handling and time management, enhancing customer experiences through attentive service. Recognized for maintaining high-quality standards and training new team members, contributing to a positive and efficient work environment.
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Barista
Starbucks
Fresno, CA
08.2020 - 10.2025
- Prepared and served a variety of beverages, ensuring consistency and quality standards.
- Maintained cleanliness and organization of workstations to enhance efficiency during peak hours.
- Operated espresso machines and coffee grinders, learning equipment handling and maintenance protocols.
- Processed customer transactions accurately using point-of-sale systems while managing cash handling procedures.
- Engaged with customers to create a welcoming atmosphere, enhancing overall service experience.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate
La Michoacana Plus
Fresno, CA
07.2019 - 09.2019
- Enhanced customer experience through attentive service and product knowledge.
- Maintained accurate inventory levels, ensuring product availability for customers.
- Assisted in training new sales associates on operational procedures and customer engagement techniques.
- Developed promotional displays to highlight seasonal products, boosting sales visibility.
Education
Bachelor of Science - Nursing
California State University, Fresno
Fresno, CA07-2027
High School Diploma -
Roosevelt High School
Fresno, CA06-2020
Skills
- Time management
- Flexible schedule
- Ethical awareness
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Team leadership
- Positive attitude
Certification
American Heart Association, Expired 12/2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
08.2020 - 10.2025
Sales Associate
La Michoacana Plus
07.2019 - 09.2019
High School Diploma -
Roosevelt High School
Bachelor of Science - Nursing
California State University, Fresno
Basic Life Support Certification - American Heart Association, Expires 12/2027
Completed American Heart Association Basic Life Support (BLS) training, including high-quality CPR for adults, children, and infants, use of an automated external defibrillator (AED), choking response, and basic emergency cardiovascular care.