Nicole Neff
Mansfield,OH
Summary
Seek a place of employment that can become a sustainable career. Effectively meet front end needs with skilled merchandising, customer support and register. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert able to promote products and plans to boost store profits.
Overview
10
10
years of professional experience
Work History
Dietary Aide
Winchester Terrance Nursing Home
Mansfield, OH
02.2024 - Current
- Prepared meals following therapeutic diet orders and texture modifications.
- Verified meal trays matched resident dietary restrictions and preferences.
- Assisted kitchen staff with food portioning, plating, and tray assembly.
- Maintained clean, sanitized dining areas and food service equipment.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
Food Prep/Deli
Giant Eagle
Parma, OH
06.2023 - 02.2024
- Sanitizing and disinfect cooking area
- Maintain food handling safety guidelines
- Checked all items to ensure adequacy and quality
- Set up work station
- Prepare hot/cold foods
- Greeting and assisting customers
- Pricing and packaging
Deli Clerk
Mako's Market & Pharmacy
Uhrichsville, OH
06.2022 - 05.2023
- Providing responsive, exceptional service to deli customers by answering questions, making recommendations, providing examples, and responding to requests.
- Recommending, slicing, weighing,packaging, and pricing meats and cheese.
- Rotation of deli products on display.
- Ensuring work areas are clean and ready to service customers.
Cashier/Pickup
Meijer
Ontario, OH
04.2020 - 05.2022
- Processed cash, check, or credit transactions with accuracy
- Answered questions
- Stocked merchandise
- Successfully picked customers orders
- Greets customers at their car and load orders
Front End Cashier/Garden Center Associate
MENARDS
Ontario, OH
09.2018 - 03.2020
- Prompted customers to buy loyalty and protection plans, driving company revenue and meeting performance targets.
- Worked with hand-held devices to track inventory movements, locate merchandise and request new stock.
- Organized all register supplies in front end and storage areas.
- Worked closely with front-end staff to assist customers.
- Kept register terminal area and store clean and orderly.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Customer Service Associate
WALGREENS
Mansfield, OH
04.2017 - 05.2018
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Achieved high customer satisfaction scores by de-escalating complaints quickly.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Educated customers on special pricing opportunities and company offerings.
Education
HIGH SCHOOL DIPLOMA - undefined
Eleanor Gerson High School
Cleveland, OH01-2003
Skills
Cash register (6 years)
Cash drawer balancing
Excellent customer service
Product recommendations
Policies
Merchandise restocking
Pricing
ID verification
Bagging assistance
Coin counting
Customer greeting
Food Preparation
Food Service
Merchandising
Cash Handling
Cashiering
Food Safety
Retail Sales
Food Handling
Personal Information
Work Permit: Authorized to work in the US for any employer
Section name
Authorized to work in the US for any employer
Timeline
Dietary Aide
Winchester Terrance Nursing Home
02.2024 - Current
Food Prep/Deli
Giant Eagle
06.2023 - 02.2024
Deli Clerk
Mako's Market & Pharmacy
06.2022 - 05.2023
Cashier/Pickup
Meijer
04.2020 - 05.2022
Front End Cashier/Garden Center Associate
MENARDS
09.2018 - 03.2020
Customer Service Associate
WALGREENS
04.2017 - 05.2018
HIGH SCHOOL DIPLOMA - undefined
Eleanor Gerson High School