Nicole Neill
Yakima,WA
Summary
Sales leader with a track record of exceeding goals, building customer relationships and exceeding service skills. Expert in brand awareness. Ability to resolve customer issues quickly and efficiently while implementing strategies to improve service. Skilled in working well in a team environment and collaborating with others.
Overview
19
19
years of professional experience
Work History
Deli Associate
Tom Thumb Food Stores
11.2023 - 10.2024
- Followed sanitation and food safety guidelines
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Prepared orders by slicing, weighing, and packaging cheeses and meats and accurately
- Maintain a clean and organized work space
- Learned other teammates' work tasks to train as backup.
Cosmetic Sales Advisor and Manger
Nordstrom
04.2007 - 07.2017
- Implemented systems and procedures to increase sales.
- Demonstrated products benefits and advantages to customers
- Set up sales floor, followed department procedures and company policies to maximize cosmetics sales.
- Addressed customer complaints effectively, resolving issues quickly and maintaining customer loyalty.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Barista and Shift Supervisor
Starbucks
07.2005 - 06.2006
- Contributed to a positive team environment through effective communication
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Handled customer complaints professionally, resolving issues promptly
- Promoted a welcoming atmosphere by greeting customers with a great attitude
- Prepared high quality beverages
- Maintained a clean and organized work
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
Skills
- Exceptional customer service
- Adaptive and creative
- Team Player
- Friendly and outgoing
Timeline
Deli Associate
Tom Thumb Food Stores
11.2023 - 10.2024
Cosmetic Sales Advisor and Manger
Nordstrom
04.2007 - 07.2017
Barista and Shift Supervisor
Starbucks
07.2005 - 06.2006
Similar Profiles
Aden PruittAden Pruitt
Cashier at Tom Thumb Food StoresCashier at Tom Thumb Food Stores
Ahmed AjamAhmed Ajam
Drive up and Go at Tom Thumb Food StoresDrive up and Go at Tom Thumb Food Stores
Gavin HeberleGavin Heberle
Cashier at Tom Thumb Food StoresCashier at Tom Thumb Food Stores
Reis KimbrellReis Kimbrell
Courtesy Clerk at Tom Thumb Food StoresCourtesy Clerk at Tom Thumb Food Stores
Michael MakiMichael Maki
Food Delivery Driver at GrubHubFood Delivery Driver at GrubHub