Nicole Ngo
Houston,Tx
Summary
My Name Is Nicole Ngo. My birthday Is February 6th, My first job is Olive Garden. I want to describe this job as a experience, learning new things, getting to know other guest and workers. My proactive approach and ability to thrive under pressure significantly improved service standards. Pursuing part-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Dependable and Responsible
AMAZON WAREHOUSE
Houston, tx
11.2025 - 01.2026
- Quick Learner
- Managed inventory by organizing stock and conducting regular counts.
- Prepared and packed products for shipment according to company guidelines.
- Operated packing machinery and maintained cleanliness of work area.
- Inspected products for quality assurance before packaging.
- Packed customer orders accurately for timely shipment.
- Maintained clean and organized work area for safety compliance.
- Collaborated with team members to streamline packing processes.
HOST
Yiayia's Greek Kitchen
07.2025 - 12.2025
- GREET AND SEAT GUESTS WARMLY.
- MANAGE RESERVATIONS AND WAITLISTS.
- PROVIDE EXCELLENT SERVICE.
- MAINTAIN A CLEAN HOST AREA.
- COMMUNICATE WITH THE TEAM.
- HANDLE INQUIRIES AND COMPLAINTS.
- UPHOLD RESTAURANT STANDARDS.
- THANK DEPARTING GUESTS.
Hostess/Togo Specialist
Olive Garden
01.2024 - 11.2025
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
Education
High school degree -
Alief Taylor High school
Skills
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Teamwork and Collaboration
- Excellent Communication
- Planning and Coordination
- Training and Development
- Self-Motivated
Personal Information
Date of Birth: 02/06/YY
Date Of First Job
02/06/07
Timeline
Dependable and Responsible
AMAZON WAREHOUSE
11.2025 - 01.2026
HOST
Yiayia's Greek Kitchen
07.2025 - 12.2025
Hostess/Togo Specialist
Olive Garden
01.2024 - 11.2025
High school degree -
Alief Taylor High school