NICOLE NOCK
Centerville,OH
Summary
Meticulous nursing professional bringing a strong foundation of medical knowledge and patient care expertise, honed over 26 years. Trained in hospital, long-term facility, and home health care with extensive knowledge of healthcare administration.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Staff Nurse
Bon Secours Mercy Health Springfield Regional Medical Center
03.2022 - Current
- Delegates, assigns, directs, and supervises aspects of care to members of patient care team according to job descriptions and level of competency
- Serves as point of contact for patients’ care coordination throughout hospital departments
- Conducts initial and ongoing patient assessment, analyzes assessment data, creates a plan of care, implements treatment, and evaluates treatment effectiveness
- Provides and directs patient teaching activities
- Coordinates all aspects of patient care in collaboration with interdisciplinary care team
- Patient safety advocate by participating in ongoing quality improvement within the hospital
- Lead RN for team consisting of LPN, and CNA
- Trains new nurses on job duties, requirements, responsibilities and expectations
- Assists new staff in understanding and locating answers to various benefit issues
- Responsible for administering oral, feeding tube, intramuscular injection, subcutaneous injection, intradermal injection, and transdermal medications in accordance with physician orders
- Accelerated Clinical Education (ACE) program resident with rotations in: ER, Neurology, ICU Step Down, Medical/Surgical, Cardiovascular Step Down.
LPN, Staff Nurse
Mercy Health West Park Senior Living and Rehabilitation Center
01.2017 - 01.2020
- Maintained effective communication with residents, families, staff, and physicians
- Completed daily shift documentation and charting by exception using the point-click-care electronic medical record
- Administered oral, feeding tube, intramuscular injection, subcutaneous injection, intradermal injection, and transdermal medications in accordance with physician orders and state nurse practice laws using the five rights of medication safety
- Monitored patient vital signs including blood pressure, temperature, pulse, respirations, oxygen saturation, and pain level
- Completed wound care as ordered, evaluating the wound for signs of infection
- Conducted weekly assigned skin evaluation of residents monitoring for possible problem areas or newly developed wounds and reporting that information to the registered nurse manager, physician, and referral to the wound care nurse
- Utilized time management skills to prioritize tasks and complete job responsibilities during each shift
- Supervised state tested nursing assistants (STNAs) during shift
- Functioned calmly and positively in an emergency or crisis situation
- Communicated consistently with the nurse manager, reporting pertinent concerns/issues
- Placed necessary calls for families and physicians
- Demonstrated appropriateness of faxing vs
- Phone calls to physicians
- Reviewed and taught families about pain management, including pain-rating scales and goal setting; the importance of aggressive, preventive pain treatment; analgesic misconceptions; and plan for pain management
- Communicated resident needs to registered nurse supervisor and assisted in developing, implementing, and evaluating teaching plans to meet the learning needs of residents and families
- Participated in resident and family teaching
- Participated in quarterly reviews with the nurse manager developing plans for personal growth with educational goals
- Floated between nursing assignments on the Progressive Care and Assisted Living units
- Worked on a COVID-19 Unit utilizing nursing best practices and CDC guidance maintaining safety among residents and coworkers
- Promoted resident safety by adhering to Bon Secours Mercy Health Infection Control Policies
- Promoted quality health care by following the guidance of Bon Secours Mercy Health Continuous Quality Improvement guidelines in the prevention of falls and healthcare-acquired infections (HAI)
- Promoted a culture of teamwork by checking on other nurses and state tested nursing assistants on shift and assisting when needed
- Utilized both critical thinking and problem-solving skills associated with resident behaviors, resident concerns, family concerns, and staff concerns bringing a solution that promoted resident safety and wellbeing
- Strict adherence to the Health Insurance Portability and Accountability Act (HIPPA) and confidential handling of Protected Health Information (PHI)
- Maintained healthcare ethics by following Bon Secours Mercy Health Code of Conduct outlining autonomy, beneficence, nonmaleficence, and justice
- Promoted human dignity, integrity, autonomy, compassion, stewardship, and quality healthcare in nursing practice.
LPN, Staff Nurse
Capital Home Healthcare
01.2014 - 01.2017
- Provided direct patient care as defined in State Nurse Practice Act
- Implemented plan of care initiated by the clinician
- Provided accurate and timely documentation consistent with plan of care
- Assessed and provided patient and family/caregiver education and information pertinent to diagnosis and plan of care
- Participated in the coordination of home health services, appropriately reporting the identified needs for other disciplines (director of nursing, home health aide, occupational therapist, physical therapist, speech therapist, medical social worker, and dietician) to the clinician and/or clinical supervisor
- Used equipment and supplies effectively and efficiently
- Participated in personal and professional growth and development by initiating the steps to becoming a registered nurse
- Performed other duties as assigned by the registered nurse case manager
- Maintained effective communication with clients, families, staff, and physicians
- Communicated consistently with the registered nurse case manager, reporting pertinent concerns/issues
- Placed necessary calls for families and physicians
- Demonstrated appropriateness of faxing vs
- Phone calls to physicians
- Used McKesson patient electronic medical record
- Assessed and managed wounds—surgical wounds, venous stasis ulcers, arterial ulcers, and pressure ulcers
- Conducted weekly evaluation of wounds—measured wounds to assess if current therapy was beneficial utilizing problem-solving skills to determine whether to proceed with current therapy or request a new treatment regimen
- Assessed, planned, and implemented care for clients with juvenile diabetes in the public-school setting
- Participated in KCI Wound V.A.C
- Training for nurses
- Adhered to Capital Health continuing education requirements for nurses as provided by the Homecare Institute
- Acquired information and knowledge in current practice related to a diverse population of Veterans
- Provided Jackson-Pratt drain care assessing for patency of drainage system, amount of drainage—color and consistency, and signs of infection at drain insertion site
- Indwelling urinary catheter care, performed straight catheter procedure for urine samples, suprapubic catheters, urostomy, and colostomy care
- Medication teaching and use of weekly medication planners to promote safety with home medication use and autonomy among the homecare population
- Performed venipuncture for laboratory diagnostic tests
- Completed PT and INR using CoaguChek meter system, reporting results by phone to the health care provider.
LPN, Independent Provider Nurse
Independent Provider of Home Care Nursing—Ohio Department of Job and Family Services
01.2009 - 01.2014
- Self-managed homecare business as the primary employee including scheduling, paperwork, ordering required medical supplies, and processing payroll processing through third-party software—including timestamp and medical coding, sole source of on-call needs
- Resolved payroll errors and entered all benefits into the pay system
- Recruited, selected and hired RN supervisor to perform required supervisory visits with myself and each client
- Communicated all client changes in condition to Ohio Waiver Case Manager
- Communicated all needs with registered nurse (RN) supervisor, which assisted RN to keep plan of care current with signed physician order
- Prepared all required patient records and pre-audit evaluations in order to participate in yearly Medicaid audits, which paralleled the Centers for Medicare and Medicaid Services (CMS) Medicare Audit Program for healthcare facilities, following Ohio Administrative Code Rule 5123:2
- Evaluated output performance based on positive patient outcomes in order to determine the client's needs and continuation of care
- Applied critical thinking skills when evaluating wounds, medications, exacerbation of disease conditions, and weighing of risks and benefits of staying in the home versus hospital admission
- Used problem-solving skills as applied to medication compliance, insurance, durable medical equipment, financial difficulties, transportation issues, and finding appropriate community resources
- Provided direct patient care as defined in State Nurse Practice Act, under the direction of the Ohio Medicaid Waiver Case Manager using the Home Health Certification and Plan of Care and the signed physician order
- Participated in coordination of home health services by being the liaison between client and all outside community sources, appropriately reporting the identified needs for other disciplines (home health aide, occupational therapist, physical therapist, speech therapist, and health care provider) to the Ohio Medicaid Waiver Case Manager
- Implemented daily skilled assessments
- Monitored patient vital signs including blood pressure, temperature, pulse, respirations, oxygen saturation, and pain level
- Administered oral, feeding tube, intramuscular injection, subcutaneous injection, intradermal injection, and transdermal medications in accordance with physician orders and state nurse practice laws using the five rights of medication safety
- Planned and managed the individualized needs of the homecare client
- Completed wound care as ordered, evaluating the wound for signs of infection
- Conducted weekly evaluation of wounds—measured wounds to assess if current therapy was beneficial utilizing problem-solving skills to determine whether to proceed with current therapy or request a new treatment regimen
- Implemented client and family teaching regarding the signs and symptoms of infection to the wound
- Tracked all pharmaceutical needs
- Acquired information and knowledge in current practice related to the pediatric, adult, and geriatric population.
LPN, Staff Nurse
Home Care Network
01.2006 - 01.2009
- Provided direct patient care as defined in State Nurse Practice Act, under direction of registered nurse case manager and signed physician order
- Implemented daily skilled assessments
- Provided guidance to staff requesting general information on benefits
- Assisted in training staff and provided feedback to managers on completion
- Advised management of staffing/work balance and requested more staff as needed
- Planned and managed individualized needs of homecare client
- Completed wound care as ordered, evaluating wound for signs of infection
- Conducted weekly evaluation of wounds—measured wounds to assess if current therapy was beneficial utilizing problem-solving skills to determine whether to proceed with current therapy or request new treatment regimen
- Implemented client and family teaching regarding signs and symptoms of infection to wound
- Completed blood glucose readings
- Implemented client and family teaching regarding diabetic diet and dangers of high glucose readings
- Implemented client and family teaching regarding signs and symptoms of hypo/hyperglycemia
- Planned physician appointments and transportation
- Maintained effective communication with clients, families, staff, and physicians
- Communicated consistently with registered nurse case manager, reporting pertinent concerns/issues
- Placed necessary calls for families and physicians
- Demonstrated appropriateness of faxing vs
- Phone calls to physicians
- Liaison for client between RN and all other members of care team
- Acquired information and knowledge in current practice related to autonomy of nursing practice within home care industry and how to apply critical thinking and problem-solving skills to direct patient care, ensuring safety and quality care.
LPN, Charge Nurse
Renaissance Rehabilitation Center
01.2004 - 01.2005
- Assessed patients in skilled care and residential care
- Planned and managed care according to patient's individual needs
- Implemented care following RN developed plan of care
- Administered oral and feeding tube medications and assessed and accessed IV catheter devices; administered intravenous medication in accordance with physician orders and state nurse practice laws under the guidance of the registered nurse using the five rights of medication safety
- Prepared and administered medications for injection
- Maintained current Medicaid/Medicare charting, and daily pertinent charting with vital signs
- Monitored patient vital signs including blood pressure, temperature, pulse, respirations, oxygen saturation, and pain level
- Utilized time management skills to prioritize tasks and complete job responsibilities during each shift
- Trained new nurses during shift, noting progress and communicating strengths and weaknesses to supervisor
- Promoted a culture of teamwork by checking on other nurses on shift and assisting when needed
- Provided semi-annual and annual feedback to staff
- Assisted managers and supervisors in identifying staff for monetary incentives, time-off awards, and monthly recognition
- Advised management of conduct or performance issues
- Performed routine skin assessments on a weekly basis and as needed
- Completed daily pertinent charting and monthly recertification of physician orders
- Provided routine care for patients and assisted RN with emergent care
- Supervised certified nursing assistants on shift
- Observed and assessed the health of residents
- Assessed individuals living within the assisted living apartments when telephoned for help
- Planned and managed the individual needs of resident care
- Administered enemas when necessary and presurgical bowel preparation
- Completed wound care as ordered, evaluating the wound for signs of infection, and conducted weekly evaluation of wounds assisting RN in determining effectiveness of treatment plan
- Monitored patient charts for new orders and laboratory results
- Obtained patient vital signs and notified nurse manager and physician of abnormal results
- Completed daily pertinent charting, charting by exception, and monthly recertification of physician orders
- Assisted in the role of charge nurse requiring basic knowledge of all residents and the ability to communicate with residents, their families, and the physician regarding patient/family concerns and/or new orders
- Supervised both Qualified Medication Aides (QMAs) and certified nursing assistants (CNAs) during assigned shift
- Provided feedback on performance, conduct and training of QMAs and CNAs to management
- Recommended awards, recognition and promotions to management.
Education
Bachelor of Science - Nursing
Southern New Hampshire University
Hooksett, NH08.2024
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
San Diego, CA11.2021
Associate of Science - Nursing
Excelsior College
Albany, NY05.2021
LPN Technical Certificate -
Ivy Tech Community College
Muncie, IN08.1997
Skills
- Care Planning
- Regulatory Compliance
- Patient Education
- Family Education
- Resource Allocation
- Infection Control Measures
- Patient Management
- Patient Care
- Hospice and Palliative Care
- Patient Counseling
- Direct Patient Care
- Team Training and Development
- Attention to Detail
- Home Health Care
- Nursing Research
- Interpersonal Skills
- Patient Advocacy
- Decision Making
- Stress Management
- Patient Assessment
- Critical Thinking
- Delegation Skills
- Professional Development
- Conflict Resolution
- Quality Improvement
- Clinical Judgment
- Problem Solving
- Patient Safety
- Time Management
- Adaptability
- Organizational Skills
- Nursing Process
- Documentation
- Care Coordination
- Needs Assessment
- Microsoft Office
- Healthcare Program Planning
- Patient Care Oversight
- Health Promotion
- Electronic Health Records
- Skill Development
- Patient Care Coordination
- Customer Service
Certification
Associate in Science in Nursing-Registered Nurse in Ohio (license number: 501415, date issued: 1/18/2022, date of expiration: 10/31/2025)
References
- Michelle Seibert, MSN, FNP, RN, 7368 Timber Wolf Drive, Carlisle, OH, 45005, michelle.seibert20@gmail.com, (937) 361-8401
- Tess Fontaine, RN, 208 Lancaster Drive, Fairfield, OH, 45011, (513) 379-5608
- Tonya Snyder, RN, 82 Woodhill Drive, Springboro, OH, 45066, (937) 369-5043
- Heather Holmes, LPN, 2827 Fox Road, Greenville, OH, 45331, (937) 654-3668
- Deborah McGhee, LPN, dmcghee2004@gmail.com, (513) 543-5922
- Evany Johnson, STNA, johnson@yahoo.com, (513) 952-2689
Timeline
Staff Nurse
Bon Secours Mercy Health Springfield Regional Medical Center
03.2022 - Current
LPN, Staff Nurse
Mercy Health West Park Senior Living and Rehabilitation Center
01.2017 - 01.2020
LPN, Staff Nurse
Capital Home Healthcare
01.2014 - 01.2017
LPN, Independent Provider Nurse
Independent Provider of Home Care Nursing—Ohio Department of Job and Family Services
01.2009 - 01.2014
LPN, Staff Nurse
Home Care Network
01.2006 - 01.2009
LPN, Charge Nurse
Renaissance Rehabilitation Center
01.2004 - 01.2005
Bachelor of Science - Nursing
Southern New Hampshire University
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
Associate of Science - Nursing
Excelsior College
LPN Technical Certificate -
Ivy Tech Community College
Associate in Science in Nursing-Registered Nurse in Ohio (license number: 501415, date issued: 1/18/2022, date of expiration: 10/31/2025)
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