Nicole Nocua
Chipotle Mexican Grill
Buford,GA
8
years of professional experience
1
Certification
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Chipotle Assistant General Manager
8 Years 4 Months- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Led operational strategies to enhance team performance and service delivery.
- Worked well in a fast-paced, high pressure environment
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Analyzed customer feedback to drive improvements in service quality and guest satisfaction.
- Ability to determine answers and solutions quickly
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Streamlined communication between departments to improve project efficiency and collaboration.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Warehouse Worker
2 Years 6 Months- Picks and packs customers' detailed orders in a timely manner
- Check and refurnish clothes and refund money to customer if needed
- Communicates with customer to find best solution to any issue they might have
- Keep company standards high at all times with each order
- Ability to work at an efficient pace as a team and as an individual
- Expert usage on ShipHero, Returnly, and Shopify
- Handled incoming and outgoing orders
- Trained 4 new team members
Education
Associate's degree - Radiology
- 3.6 GPA
High School Diploma
- Honor Roll Every Semester
- 3.6 GPA
Skills
Anatomy And Physiology
Medical Terminology
Anatomy Knowledge
Microsoft Word (2 years)
Customer service (6 years)
Food Production
Operations oversight
Shipping & Receiving
Food Handling
Food Preparation
Food Safety
Cleaning Experience
Materials Handling
Food Service
Certification
- BLS Certification - September 2024 to September 2026
- ServSafe Certification
Languages
English - Expert
Spanish - Fluent
Timeline
Warehouse Worker
PHOENIX DIRECT
12.2020 - 06.2023Read More
Chipotle Assistant General Manager
Chipotle Mexican Grill
06.2018 - CurrentRead More
Gwinnett Technical College
Associate's degree from Radiology
Read More
Berkmar High School
High School Diploma
Read More