NICOLE NYE
Panama City,FL
Summary
Certified Phlebotomist with a strong foundation from LLH School of Phlebotomy, currently pursuing Phlebotomy Technician certification (PBT-ASCP). Extensive hands-on experience gained through a hospital externship at HCA Gulf Coast Hospital, demonstrating proficiency in venipuncture, specimen collection, and processing, while maintaining a focus on patient interaction. Recognized for precision in procedures and dedication to patient comfort, adhering to safety, infection control, and confidentiality standards. A strategic thinker and tactical decision-maker with a passion for delivering high-quality care, fostering positive patient experiences, and exceeding expectations through creative problem-solving and effective de-escalation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Operator
Self-Employed Residential Cleaning
01.2019 - Current
- Maintain strict sanitation and disinfection standards
- Demonstrate attention to detail, reliability, and time management
- Developed and maintained satisfied clients with excellent customer care and tailored service to client expectations.
Phlebotomy Extern
HCA Gulf Coast Hospital
10.2025 - 12.2025
- Performed venipuncture using straight and butterfly needles on diverse patient populations
- Utilized Vacutainer and evacuated tube systems (ETS)
- Ensured proper patient identification using two identifiers
- Labeled, processed, centrifuged, stored, and transported specimens according to protocol
- Maintained infection control standards including PPE, hand hygiene, and disinfection
- Followed biohazard, sharps, and laboratory waste disposal procedures
- Communicated clearly with patients to reduce anxiety and improve cooperation
- Maintained patient confidentiality and HIPAA compliance
- Observed and assisted licensed phlebotomists across hospital departments
Trigo
Gilbert Hamati
Panama City, FL
03.2015 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Coordinated table settings and arrangements for large banquets, enhancing overall event presentation.
- Provided exceptional table service, ensuring guest satisfaction throughout events such as weddings.
- Mixed and served beverages efficiently, ensuring quality and presentation.
Private Nanny
Rose Dallas
Panama City, FL
01.2019 - 01.2021
- Provided personalized care and educational activities tailored to children's developmental needs.
- Established daily routines to foster a sense of security and structure for children.
- Coordinated playdates and extracurricular activities to enhance social skills and engagement.
- Monitored children's behavior, providing guidance to promote positive interactions and conflict resolution.
- Communicated regularly with parents and psychologist regarding child progress, milestones, and any concerns.
- Developed creative lesson plans integrating arts, crafts, and outdoor activities to stimulate learning.
First Mate
Crescent Hotels & Resorts
Panama City Beach, FL
03.2017 - 10.2018
- Oversaw daily vessel operations, ensuring compliance with safety regulations and protocols.
- Mentored junior crew members, enhancing team performance through training and skill development.
- Collaborated with management to enhance service delivery standards, resulting in improved guest satisfaction ratings.
- Assisted in inventory management of supplies and equipment, streamlining procurement processes for operational needs.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Conducted regular safety drills and emergency response training, promoting a culture of preparedness among crew members.
Bartender
St. Joe Club and Resorts
Watercolor, 30a, Fl
02.2017 - 08.2018
- Crafted creative cocktails and beverages to enhance customer satisfaction.
- Provided exceptional customer service in a fast-paced environment.
- Trained and mentored new bartenders on drink preparation and service standards.
- Oversaw bar operations, ensuring compliance with health and safety regulations.
- Developed innovative drink menus based on seasonal ingredients and trends.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Built strong relationships with patrons, fostering repeat business and loyalty.
- Collaborated with kitchen staff to create seamless dining experiences for guests.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Graduate Certificate -
LLH School of Phlebotomy
Spanish Language Studies
ELE Baires Spanish Experience Program, Amauta Spanish School
South America, ArgentinaSkills
- Venipuncture (straight & butterfly)
- Capillary puncture
- Specimen collection, labeling, transport, and storage
- Centrifugation and specimen quality control
- Point-of-care testing devices
- PPE and infection control procedures
- Transmission-based and isolation precautions
- Patient comfort and relaxation techniques
Certification
- Phlebotomy Technician (PBT-ASCP)
- BLS Certification
- CPR Certification
- Valid Driver's License
Languages
Spanish
Limited Working
Timeline
Phlebotomy Extern
HCA Gulf Coast Hospital
10.2025 - 12.2025
Private Nanny
Rose Dallas
01.2019 - 01.2021
Owner/Operator
Self-Employed Residential Cleaning
01.2019 - Current
First Mate
Crescent Hotels & Resorts
03.2017 - 10.2018
Bartender
St. Joe Club and Resorts
02.2017 - 08.2018
Trigo
Gilbert Hamati
03.2015 - 08.2021
Spanish Language Studies
ELE Baires Spanish Experience Program, Amauta Spanish School
Graduate Certificate -
LLH School of Phlebotomy