Nicole Odeen
Maple Grove,MN
Overview
6
6
years of professional experience
Work History
Waiver Case Manager
Reach For Resources
Minnetonka, MN
10.2024 - Current
- Coordinated client assessments to identify needs and develop tailored service plans.
- Facilitated communication between clients, families, and service providers to ensure comprehensive support.
- Monitored client progress, adjusting care plans as necessary to enhance outcomes and satisfaction for over 30 cases.
- Conducted regular reviews of case files to maintain compliance with agency standards and regulations.
City Inclusion and Behavior Support Specialist
Reach for Resources
Minnetonka, MN
05.2024 - 08.2024
- Supported adults, children, and teenagers with disabilities to reach their highest potential
- Completed detailed progress notes regarding the progress, challenges, and achievements of the participants
- Implemented behavior management skills to address challenges and encourage the use of positive behavior
- Collaborated with supervisors to understand the different needs of each unique participant
- Communicated effectively with staff and caregivers to promote inclusive programs for participants
- Organized and allocated resources required to meet needs of [Number] students and [Number] instructors.
College Athlete - Leadership Council
Davenport University
Grand Rapids, MI
08.2023 - 11.2023
- Attended weekly meetings regarding strengths, weaknesses, and concerns regarding the team’s performance over the past weekend’s competition
- Organized team meetings and facilitated effective communication between coaches and players
- Mentored teammates and provided guidance to improve team culture and strengthen confidence in teammates
- Advocated for the team needs and concerns to the coaching staff
College Athlete
Davenport University
Grand Rapids, MI
09.2020 - 11.2023
- Collaborated with a team of 18 to accomplish daily, weekly, and seasonal goals
- Attended scheduled lifts, games, and daily practices
- Analyzed opponent’s weaknesses to amplify our strengths as a team
- Sustained competitiveness while receiving coaching and feedback from staff members
Nanny
Private Family
Edina, MN
05.2023 - 08.2023
- Prepared lunch and dinner for children daily, while offering healthy snacks between meals
- Assisted family with various household tasks such as laundry, dishes, and common area tidiness to ensure organization standards were met
- Maintained an open line of communication regarding the children, pets, and house with the mother daily
- Encouraged children to engage in mind-stimulating activities such as reading books and completing puzzles
Student Aide
KidKare
Buffalo, MN
03.2020 - 07.2020
- Collaborated with lead teachers and parents to construct individualized plans for students who needed extra behavioral support
- Organized classrooms of 10 or more children for educational activities
- Transitioned 20 or more kids to the playground and back inside safely and efficiently
- Communicated with co-workers and lead staff regarding children’s safety and well-being
Education
Bachelor of Science - Health and Human Services Case Management
Davenport University
Grand Rapids, MI01.2024
Skills
- Effective problem resolution
- Client relationship management
- Time management
- Detailed case documentation
- Active listening
- Relationship building
Timeline
Waiver Case Manager
Reach For Resources
10.2024 - Current
City Inclusion and Behavior Support Specialist
Reach for Resources
05.2024 - 08.2024
College Athlete - Leadership Council
Davenport University
08.2023 - 11.2023
Nanny
Private Family
05.2023 - 08.2023
College Athlete
Davenport University
09.2020 - 11.2023
Student Aide
KidKare
03.2020 - 07.2020
Bachelor of Science - Health and Human Services Case Management
Davenport University