Nicole Palencia
Adelanto,CA
Summary
Motivated and dedicated individual with experience in customer service and retail management at In-N-Out and Tilly's Clothing Store. Currently pursuing a degree in Early Child Development, with a strong interest in gaining hands-on experience through internships in preschools and hospitals. Skilled in handling paperwork, managing financial transactions, and overseeing projects efficiently. Eager to apply my organizational and communication skills in an office setting while contributing to child development initiatives and supporting day-to-day operations.
Overview
2
2
years of professional experience
Work History
Team Member
In N Out
11.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
Sales Associate
Tilly's Clothing Store
11.2022 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Communicated effectively with shift supervisors regarding any issues encountered during daily operations, allowing for prompt resolution of problems when necessary.
Education
Bachelor Of Early Childhood Care And Education - Early Childhood Care And Education
California State University San Bernardino
San Bernardino, CA12-2026
Associates In Public Health And Math/Science - Public Health
Victor Valley College
Victorville, CA06.2025
Diploma -
Oak Hills High School
Oak Hills, CA05.2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Planning and managing projects
- Keyboard/computer literacy
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Team Member
In N Out
11.2023 - Current
Sales Associate
Tilly's Clothing Store
11.2022 - 11.2023
Bachelor Of Early Childhood Care And Education - Early Childhood Care And Education
California State University San Bernardino
Associates In Public Health And Math/Science - Public Health
Victor Valley College
Diploma -
Oak Hills High School
Similar Profiles
Sameem HarebSameem Hareb
In N Out Associate (Level 3) at In N OutIn N Out Associate (Level 3) at In N Out
Lorenzo MonroyLorenzo Monroy
Associate/clean up at IN N OUTAssociate/clean up at IN N OUT
Carter HillsCarter Hills
In N Out Associate at In N OutIn N Out Associate at In N Out