
Dynamic professional with a strong background in business operations and customer relationship management. Proven success in enhancing engagement through social media strategies at NuLift Fitness. Skilled in appointment scheduling and patient progress documentation, demonstrating exceptional communication and organizational abilities. Committed to delivering high-quality support and fostering positive relationships.
• Maintain appointment schedules and calendars
• Manage email and phone communication for inquiries and scheduling
• Run business social media pages and engagement
• Track expenses and assist with bookkeeping
• Provide customer support and coordinate member communication
• Document patient progress and maintain treatment records
• Communicate with families, caregivers, and interdisciplinary teams
• Assisted in delivering telehealth OT services to school-aged children during COVID-19 school closures.
• Supported families during virtual sessions
• Coordinated communication between families and providers
• Communicated with families about scheduled services on a daily basis.