Nicole Patterson
Roanoke,VA
Summary
Certified Nursing Assistant skilled in delivering direct patient care and maintaining safety protocols. Focused on improving patient experiences through effective communication, compassionate support, and meticulous monitoring of health indicators, ensuring quality care for vulnerable populations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Shiftkey
Roanoke, USA
09.2025 - Current
- Improves patient satisfaction by responding promptly to call lights and requests for assistance, providing compassionate support at all times
- Deliveres direct patient care, including bathing, dressing, feeding, and assisting with mobility, ensuring comfort and dignity
- Monitores vital signs and reported any changes or abnormalities to the nursing staff, supporting early intervention
- Maintaines a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste, reducing infection risk
Certified Nursing Assistant (CNA)
Pheasant Ridge Nursing and Rehabilitation
Roanoke, USA
02.2024 - 09.2025
- Monitored memory-sensitive individuals, ensuring safety and well-being
- Provided morning ADL routine assistance, supporting daily functioning and independence
- Offered reassurance of information to vulnerable populations, reducing anxiety and confusion
- Assisted with maintaining a clean living environment, promoting health and comfort
Certified Nursing Assistant (CNA)
Consulate Norfolk
Norfolk, USA
06.2021 - 07.2023
- Assisted residents in ADLs, enhancing quality of life and independence
- Documented activities that residents completed, ensuring accurate care records
- Collaborated with colleagues on optimal care for residents, improving care outcomes
- Assisted residents to medical appointments as needed.
Family Service Worker
Richmond City Department of Social Services
Richmond, USA
08.2015 - 04.2021
- Protected children by identifying risks and implementing protective actions and improvement plans, ensuring safety
- Entered client data in centralized database OASIS and maintained up-to-date case records for all clients, supporting accurate documentation
- Interviewed clients to assess situations, capabilities, and problems, enabling tailored support
Education
Nursing - CNA
Fast Track Education
Roanoke, VA01-2022
Social Work - Bachelor's degree
Virginia State University
06-2015
Skills
- Patient Care
- Safe patient lifting practices
- CPR
- Basic life support
- Safe environment creation
- Long-term care facility experience
Certification
- BLS Certification
- Certified Nursing Assistant (CNA)
Timeline
Certified Nursing Assistant (CNA)
Shiftkey
09.2025 - Current
Certified Nursing Assistant (CNA)
Pheasant Ridge Nursing and Rehabilitation
02.2024 - 09.2025
Certified Nursing Assistant (CNA)
Consulate Norfolk
06.2021 - 07.2023
Family Service Worker
Richmond City Department of Social Services
08.2015 - 04.2021
Nursing - CNA
Fast Track Education
Social Work - Bachelor's degree
Virginia State University